If have issues with the hardware, contact servicerequest@osdb.oh.gov 

• Kevin MacFarland: If you are having problems with Apple devices, installation, or accounts

• Janel Kisner: If you need help with HOW to use the device, contact Janel

If have issues with the password, contact servicerequest@osdb.oh.gov 

• Change Password: step by step:

• Make sure you update your Apple ID after you change your new password.

We use Microsoft Outlook for our email. 

Outlook:

• Use Outlook for email https://outlook.office.com/mail/ 

• Address ends with @osd.oh.gov or @osdb.oh.gov (best practice to use @osdb.oh.gov)

  • Addresses are lastname@osdb.oh.gov or lastnameINITAL@osdb.oh.gov

  • EX: stewart@osdb.oh.gov or stewartj@osdb.oh.gov 

• Email signature guidelines in the intranet

• Email signature guidelines download

Using Office 365

• Website- Tutorials

• Video Training
  
  

To get started using the Microsoft 365 for the web programs, see:

• Basic tasks in Word for the web

• Basic tasks in Excel for the web

• Basic tasks in PowerPoint for the web

• Basic tasks in OneNote for the web

Finding shared school files: OSD uses Sharepoint for many shared files. 

Your Office 365 Login gives you access to:

• Outlook

• OneDrive

• Sharepoint

• Word

• Powerpoint

• Excel

• OneNote

• Forms

• Teams

• Class Notebook

• Sway

• You can also add additional apps

Guidelines for your email signature can be found at the link below. It includes a download where you can copy and paste the template. https://ohid.ohio.gov/wps/myportal/gov/myohio/my-agency/osd-ossb/forms-and-documents/branding-communications/email-signature

Your OSDB login credential gives you access to all Google Applications except for Gmail:

• Google Drive: Docs, Sheets, Slides, Sites, etc

• Google Photos

• Meet

• Chat

• Meet

• Calendar

• Forms

• YouTube

• Classroom

• Groups

• Maps

• And much more. View all available apps in the Apps app on top right corner of account

The administration at OSD wants teachers to integrate technology into their classes. They want teachers and students to use the technology provided. 

Janel Kisner is our technology integration specialist. She can help you figure out how to reach your goals if integrating technology in your classroom. This includes ways to reduce dependence on paper, classroom management, lessons and activities using apps and technology websites, and more. Contact her to schedule a coaching program or meeting.

Guidelines:

Teachers and staff are to send print jobs to the Teacher Work Room located in the MS/HS hallway, across from the IT office. 

Guidelines for printing:

• Try to avoid printing as much as possible. Use electronic copies, especially for student materials

• Print black and white if color is not needed

• Print on both sides to save paper

• For larger print jobs, inform staff ahead of time to avoid bottleneck

• Larger print jobs can also be done by the 4Plus students. Send an email to Jeff Jones or Angela Blanco for your request.

How to set up a printer on your device:

To be updated soon due to new printers arriving. For now, contact servicerequest@osdb.oh.gov to get help on how to print.

How to get a code:

Contact servicerequest@osdb.oh.gov to get a code

If you need help or support on HOW to use your devices, contact Janel Kisner.

How to use your devices:

MacOS User Guide: https://support.apple.com/guide/mac-help/welcome/mac 

MacBook Pro:

• MacBook Pro Essentials https://support.apple.com/guide/macbook-pro/welcome/mac 

• MacBook Pro Support: https://support.apple.com/mac/macbook-pro

MacBook Air:

• MacBook Air Support: https://support.apple.com/mac/macbook-air

• MacBook Air Essentials: https://support.apple.com/guide/macbook-air/welcome/mac

iPad:

• iPad Support: https://support.apple.com/ipad

• iPad User Guide: https://support.apple.com/guide/ipad/welcome/ipados 

Apple TV:

• Apple TV Support: https://support.apple.com/apple-tv 

iPhone:

• iPhone Support: https://support.apple.com/iphone

• iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios 

Do not use your desktop screen as long-term storage!

Saving Files

Cloud-based files: Login using your OSDB login credentials. All three use the same login credentials

• Onedrive- Log into your email account, and then select Onedrive in the apps located on the top left corner.

  • How to save files in OneDrive
    
    

• Google Drive- go to drive.google.com

  • How to save files in Google Drive 

• Dropbox- go to dropbox.com, and you should have an automatic link for your OSDB account, or login using the Google login using your OSDB login credentials

  • How to save files in Dropbox
    
    

• iCloud- Your MacBook and iPad have a shared iCloud account. However, space is limited. It is not recommended to use iCloud for long term file storage. Move files to other cloud-based storage or an external device. You also cannot access them from the icloud website.
  
  

It is recommended that you select one cloud-based storage and stay with that. A lot of student websites and management systems easily sync with Google, so many teachers use Google Drive to store their instructional materials. For example, most classes in MS and HS use Google Classroom to give and collect assignments, so Google Drive and the applications within work best with Google Classroom. Non-teachers may find that Microsoft Onedrive might work best for them. Of course, you can use both for different purposes that fit your needs.

Device and External Drives:

You can save files on your device, however it is not recommended to keep files long-term on your device. Reasons include: maximizes device storage and slows down devices. Also, if your device requires a system restore, crashes, is damaged, or is lost/stolen, you lose your files with no way to restore them, especially if they are saved on the desktop. 

Alternatives to cloud storage are:

• Save to device Documents, but backup regularly to another location

• Save to an attached external hard drive

• Save to a thumb drive

• Save photos and videos to your OSDB Google Photos and/or Google Drive, or upload videos to YouTube

• YouTube: Your OSDB Google Account also has a YouTube account. Use your OSDB credentials to login.

• You can also save media in Sharepoint or OneDrive, however there are sometimes issues with compatibility or accessibility.