Accessibility statement

Accessibility statement


NIHR is committed to making its websites and mobile applications accessible, in accordance with national legislation transposing Directive (EU) 2016/2102 of the European Parliament and of the Council and in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.    


This accessibility statement applies to the UK Standards for Public Involvement website.


Compliance status


This website is partially compliant with WCAG 2.0/2.1AA, due to the non-compliance/exemptions listed below.


Non-accessible content


The content listed below is non-accessible for the following reason(s):


Non-compliance with the accessibility regulations


Apart from the exemptions listed below, this site is fully compliant with the accessibility regulations.


Disproportionate burden


The breakdown of the existing Google Sites accessibility issues summarises the existing accessibility issues with Google Sites. Fixing for these accessibility issues is the responsibility of Google as providers of the Google Sites product. Therefore, fixes for these issues are beyond NIHR control. The only resolution to fixing these issues ourselves is to change website hosts to another supplier. We’ve assessed the cost of fixing these issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We continue to work with Google in providing feedback and collaborating to ensure Google’s products are as accessible as possible.


Content that’s not within the scope of the accessibility regulations


Some of the documents that we link to for additional information are outside our control and may not be fully accessible.


This website contains links to two PDF documents owned by the NIHR. These have both been produced as accessible PDFs, however, there are a few challenges with the technical aspects leading to some bugs that we are currently unable to fix. Any new PDFs or Word documents we publish will meet accessibility standards.


In the document ‘Fine-tuning the draft UK Standards for Public Involvement in Research’: 


Preparation of this accessibility statement


This statement was prepared on 1st March 2021. It was last reviewed on 25th May 2021.


This website was last tested on 30th September 2020. The test was conducted by the NIHR.


We used a third-party accessibility tool called WAVE to test the accessibility of this website. WAVE can identify many accessibility and Web Content Accessibility Guideline (WCAG) errors, but also facilitates human evaluation of web content. A full explanation of how this tool works can be found on WAVE’s website. 


Feedback and contact information


If you wish to report any accessibility challenges in using this website, or if you require any information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:


> email: PublicPartnerships@nihr.ac.uk

> call: 020 8843 7117


We’ll consider your request and get back to you in 30 days. If you do not receive a response, please contact the NIHR Service Desk for assistance.


Enforcement procedure


If you do not receive a response to the above request, please contact the NIHR Service Desk for further escalation.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


This website has been built using Google Sites. Please see the following link to the NIHR Hub Accessibility Statement which gives more information regarding the general use of Google Sites, including contact details for users who require further Accessibility support.