Communications
Use plain language for well-timed and relevant communications, as part of involvement plans and activities.
Communicate with a wider audience about public involvement and research, using a broad range of approaches that are accessible and appealing.
Meeting the standard
The questions below may help you reflect on and decide if you meet the standard:
Has a communications plan been developed for involvement activities?
Are the needs of different people being met through inclusive and flexible communication methods?
Are processes in place to offer, gather, act on and share feedback with the public?
Are you sharing your public involvement learning and achievements, good and bad?
What people said about this standard:
“We focused on making all our communications accessible. This one standard crossed over to other standards. It completely changed our thinking”
“We took additional time to prepare resources appropriate to different groups to avoid tokenism”
