HELP DESK

NHSD's HELP DESK is the quickest way for you to get your board/hardware/device problem solved.

It's also the place where the most eyes available will be able to view your issue and start working on a fix.

Who do I contact?

Click through the slides for written directions on how to enter a help desk item.

HELP DESK

Sep 23, 2019 12:03 PM.webm

How do I enter a Help Desk ticket?

Tutorial Video

How to I respond in a Help Desk ticket?

Wondering why no one has contacted you about your problem? Maybe someone did try and fix or look at the issue, but more questions need to be answered.

****Please check back within your Help Desk submission to see if there are any further questions, comments, or fixes from the tech team.

Here's how to communicate through the help desk ticket so your issue is solved as soon as possible.

Help Desk Responses.webm

EDIT NHSD TEACHER WEBPAGE

Look at that new, fancy NHSD website!

NOW WE NEED TO GET OUR TEACHER WEBPAGES UPDATED!

First, go to: https://www.nhsd.k12.wi.us/

Then, follow the steps below:

Click on MAIN MENU in the upper right hand corner

Under DISTRICT - click on TECHNOLOGY SERVICES

Go to the FACULTY PAGE LOG IN

Click EDIT MY PROFILE

Make changes to your BASIC INFO

UPDATE at the bottom

OR watch this tutorial video:

Edit Teacher District Webpage.webm