Here’s a list of important emergency numbers that tourists in Florence (and Italy in general) should have on hand:

1. Emergency Services (Ambulance, Fire, Police)

• Number: 112

  • This is the EU-wide emergency number, which connects you to ambulance, fire, and police services across all European Union countries, including Italy.

  • You can call it for any type of emergency.

2. Police (Carabinieri)

• Number: 113

  • For emergencies involving crime, public safety, or law enforcement, you can call the national police force, Carabinieri, directly.

3. Ambulance/Medical Assistance

• Number: 118

  • For medical emergencies, including accidents, injuries, or other health issues, dial 118 for immediate ambulance service.

4. Fire Department

• Number: 115

  • Call 115 in case of fire-related emergencies or if you need the fire brigade.

5. Local Police (Polizia Municipale)

• Number: 055 212 323

  • The local municipal police for non-emergency matters or traffic-related incidents within Florence.

6. Italian National Anti-Poison Center

• Number: 800 883 300

  • If there’s a poisoning emergency (accidental or otherwise), you can call the National Poison Center for advice and assistance.

7. Medical Assistance (General Inquiries)

• Number: 116 117

  • For non-urgent medical advice or to find a doctor outside of regular hours.

8. Florence Hospitals (Emergency Room)

• Ospedale di Santa Maria Nuova:

  • Address: Piazza Santa Maria Nuova, 1, 50122 Florence

  • Phone: +39 055 69381

• Ospedale Careggi (major hospital):

  • Address: Viale Pieraccini, 24, 50139 Florence

  • Phone: +39 055 794111

9. Roadside Assistance (Car Breakdown)

• Number: 803 116 (ACI - Automobile Club Italia)

  • For car breakdowns or roadside assistance, call this number for support in Florence or throughout Italy.