BA Semester VI
Course Category- AEC
Paper Title: Communication Skills
Bachelor of Arts (English) Semester – VI
Course Category: AEC (Ability Enhancement Course)
Paper Title: Communication Skills
27024- ENAEC205-3C
UNIT-01
MCQ
1. Communication can be defined as the process of
a) Giving instructions
b) Sharing information and meaning
c) Writing messages
d) Speaking fluently
Answer: b
2. Which of the following is the first element in the communication process?
a) Receiver
b) Message
c) Sender
d) Feedback
Answer: c
3. The medium through which a message is transmitted is called
a) Context
b) Channel
c) Feedback
d) Noise
Answer: b
4. Feedback in communication helps to
a) Delay the message
b) Distort meaning
c) Confirm understanding
d) Create noise
Answer: c
5. Any disturbance that interferes with communication is known as
a) Feedback
b) Context
c) Noise
d) Channel
Answer: c
6. Kinesics is the study of
a) Time in communication
b) Voice modulation
c) Body language
d) Physical distance
Answer: c
7. Which of the following comes under kinesics?
a) Pitch
b) Gesture
c) Silence
d) Space
Answer: b
8. Facial expressions are an important part of
a) Proxemics
b) Chronemics
c) Kinesics
d) Paralinguistics
Answer: c
9. Paralinguistics refers to
a) Written symbols
b) Body movements
c) Vocal elements other than words
d) Use of space
Answer: c
10. Which of the following is an element of paralinguistics?
a) Eye contact
b) Intonation
c) Distance
d) Posture
Answer: b
11. Pitch, tone, and volume are related to
a) Kinesics
b) Proxemics
c) Chronemics
d) Paralinguistics
Answer: d
12. Proxemics is concerned with
a) Use of time
b) Use of gestures
c) Use of space
d) Use of language
Answer: c
13. Maintaining personal distance while talking is an example of
a) Chronemics
b) Proxemics
c) Kinesics
d) Semantics
Answer: b
14. Which scholar is associated with the concept of proxemics?
a) Noam Chomsky
b) Edward T. Hall
c) Ferdinand de Saussure
d) Roman Jakobson
Answer: b
15. Chronemics deals with the study of
a) Space
b) Time
c) Voice
d) Gestures
Answer: b
16. Punctuality in professional communication reflects
a) Kinesics
b) Paralinguistics
c) Chronemics
d) Proxemics
Answer: c
17. Non-verbal communication includes all EXCEPT
a) Gestures
b) Facial expressions
c) Written letters
d) Eye contact
Answer: c
18. Silence in communication is studied under
a) Proxemics
b) Kinesics
c) Paralinguistics
d) Semantics
Answer: c
19. Which type of communication uses words, spoken or written?
a) Non-verbal
b) Visual
c) Verbal
d) Digital
Answer: c
20. Effective communication mainly depends on
a) Length of message
b) Use of difficult words
c) Clear understanding between sender and receiver
d) Speed of delivery
Answer: c
21. The process of understanding the meaning of a message sent by the sender is called
a) Encoding
b) Decoding
c) Feedback
d) Transmission
Answer: b
22. Which of the following can act as a barrier to effective communication?
a) Noise
b) Clear message
c) Proper feedback
d) Active listening
Answer: a
23. The use of gestures, facial expressions, and body movements to communicate without words is known as
a) Paralinguistics
b) Kinesics
c) Proxemics
d) Chronemics
Answer: b
24. Active listening in communication helps to
a) Reduce understanding
b) Confirm message interpretation
c) Increase noise
d) Create miscommunication
Answer: b
25. Which of the following is NOT a function of communication?
a) Informing
b) Persuading
c) Motivating
d) Ignoring
Answer: d
UNIT-02
1. The first step in planning a presentation is
a) Designing slides
b) Defining the purpose
c) Practicing delivery
d) Collecting feedback
Answer: b
2. The main purpose of a presentation is to
a) Impress the audience
b) Read from slides
c) Communicate ideas effectively
d) Show language skills
Answer: c
3. A presentation with a clearly defined purpose helps to
a) Confuse the audience
b) Save time and stay focused
c) Increase length
d) Avoid preparation
Answer: b
4. Analysing the audience helps the presenter to
a) Ignore audience needs
b) Choose appropriate content and style
c) Reduce preparation
d) Speak faster
Answer: b
5. Audience analysis mainly includes understanding the audience’s
a) Age, knowledge, and expectations
b) Seating arrangement
c) Dress code
d) Language errors
Answer: a
6. Locale in a presentation refers to the
a) Topic of presentation
b) Physical and cultural setting
c) Speaker’s confidence
d) Time limit
Answer: b
7. Which factor should be considered while analysing the locale?
a) Font size only
b) Venue size and technical facilities
c) Speaker’s outfit
d) Number of slides
Answer: b
8. An effective presentation should be
a) Long and detailed
b) Short and confusing
c) Clear and well-structured
d) Read word by word
Answer: c
9. Organizing content helps to
a) Increase nervousness
b) Improve clarity and flow
c) Reduce audience interest
d) Waste time
Answer: b
10. The basic structure of a presentation includes
a) Title only
b) Introduction, body, and conclusion
c) Examples only
d) Visuals only
Answer: b
11. An outline in a presentation is used to
a) Decorate slides
b) Plan and arrange ideas logically
c) Reduce content
d) Increase slide count
Answer: b
12. Preparing an outline helps the speaker to
a) Memorize the script
b) Maintain sequence and focus
c) Avoid visuals
d) Speak without preparation
Answer: b
13. Which of the following is important for an effective introduction?
a) Apology
b) Clear statement of purpose
c) Technical details
d) Long explanations
Answer: b
14. Supporting points in the body of a presentation should be
a) Unrelated
b) Repetitive
c) Logical and relevant
d) Very lengthy
Answer: c
15. Visual aids in a presentation should be
a) Overcrowded with text
b) Clear and relevant
c) Decorative only
d) Ignored by the speaker
Answer: b
16. Effective presentations usually avoid
a) Clear examples
b) Audience interaction
c) Too much text on slides
d) Logical flow
Answer: c
17. Time management in a presentation is important to
a) Speak fast
b) Finish within the given time
c) Skip the conclusion
d) Increase anxiety
Answer: b
18. The conclusion of a presentation should
a) Introduce new ideas
b) Summarize key points
c) Be very long
d) Confuse the audience
Answer: b
19. Knowing the audience’s level of understanding helps in
a) Choosing complex language
b) Selecting suitable examples
c) Ignoring feedback
d) Increasing slide numbers
Answer: b
20. An effective presentation is one that
a) Focuses only on the speaker
b) Uses many technical terms
c) Meets its purpose and engages the audience
d) Is very lengthy
Answer: c
21. Rehearsing a presentation helps the speaker to
a) Forget key points
b) Improve confidence and delivery
c) Increase slide count
d) Avoid audience interaction
Answer: b
22. Which of the following enhances audience engagement during a presentation?
a) Reading slides word-for-word
b) Asking questions and encouraging interaction
c) Using very small fonts
d) Speaking monotonously
Answer: b
23. The use of storytelling in a presentation is effective because it
a) Fills time unnecessarily
b) Makes complex ideas relatable and memorable
c) Confuses the audience
d) Replaces the main content
Answer: b
24. Choosing appropriate language in a presentation depends on
a) The speaker’s personal preference only
b) The audience’s background and understanding
c) The number of slides
d) The font color used
Answer: b
25. Feedback after a presentation is useful to
a) Criticize the speaker
b) Improve future presentations and skills
c) Reduce slide quality
d) Avoid preparation next time
Answer: b