General Inquiry

Hi Ka-Seller,

Thank you for your email. For your request, kindly fill out the OMSMPC Raffle Prize Claim Form. Our PIC will immediately attend to it as soon as possible.

You may also join our Ka-Sellers Viber Community to get the latest update and assistance from our Ka-Sellers and OMSMPC Officers.

Hope this helps. Thank you.

Hi Ka-Seller!

Thank you for contacting OMSMPC. We will include you on our list for investigation with GiftGenie. We will update you on the resolution as soon as possible.

In the meantime, please provide us with the following:

1. Membership ID

2. Registered Name

3. Gift code

Thank you.

Hi Ka-Seller,

Thank you for your email. For your concern, we'd like to inform you that all​ matters regarding shipping fees, deliveries, claims, returns, disputes, and Seller Center concerns must be directed to the Help Center. These are Lazada-related concerns to which the Coop has very limited access.

We recommend that you immediately contact PSC via SC Help Center for further assistance and resolution. ​

Hope this helps. Thank you!

Hi Ka-Seller,

Thank you for your email. To better assist you, we need to refer you over to our Membership/Community Engagement/GoCorpo/Finance Team.

[@supportchannel], your kind assistance please for this seller's concern.

Hope this helps. Thank you!

Hi [member name],

On behalf of OMSMPC, our sincerest apologies for the difficult experience you had with the Holiday Basket. As a fellow Ka-Seller, we understand how frustrating this has been for you.

While we cannot promise the supplier's fulfillment for every case, the COOP thanks you for getting this to our attention as we consolidate and raise all similar issues to the supplier - GoGenie PH. OMSMPC is working on exploring legal or other options so the supplier takes accountability for their deficiencies.

Rest assured that your OMSMPC Board of Directors, Officers, and Staff are dedicated to better service to our fellow Ka-Seller members. Thank you.

Regards,