Credentialing Dashboards

The dashboards in the MT Credentialing module provide at-a-glance, real-time visualizations of key metrics across your credentialing workflows. These include widgets and charts such as: document status (active, expiring, expired) by provider and location; enrollment application status and aging by payer; verifications and licenses (counts of verified vs non-verified, active vs expiring). The dashboard supports pie charts, gauge charts, line graphs and tables with filters to drill down into details such as provider specialty, practice location, or payer network. This consolidated view helps admins identify bottlenecks (e.g., locations with many expiring documents), track turnaround times, monitor follow-up status and ensure your organization remains audit-ready and compliant.

The Credentialing Dashboard in the MT Credentialing module offers a powerful snapshot of your whole credentialing workflow, enrollments, documents, verifications, provider activity, aging, and locations. To get the most value from it:

• Customize your widgets – Choose the data you care about most (e.g., application aging, open vs closed enrollments, document expirations) and arrange them so the top row shows your highest priority signals.

• Filter and drill down – Use filters (location, provider specialty, payer) to isolate specific slices of data. When something looks off (e.g., a spike in “ageing” enrollments), click through directly from the widget to the detailed list and take action.

• Track trends and bottlenecks – Dashboards make it easy to spot recurring issues (such as particular payers slowing down enrollments or specific locations with lots of expiring documents). Pinpointing these helps you prioritize where to improve processes. 

• Share insight with stakeholders – The visual layout of dashboards is ideal for presenting to senior leadership. Save the dashboard view, export when needed, or screenshot outstanding metrics to report status and risk.

• Stay audit-ready – With real-time visibility of expiration dates, pending tasks and workflow status, you can stay ahead of compliance deadlines. Use the dashboards proactively, not just for reporting after the fact.

By actively using the Dashboard, you transform it from a passive view into a proactive tool that surfaces issues early, enhances decision-making, and steers your credentialing operations toward efficiency and accuracy.