MAES Staff IT Support

Forgot my MAES network / Google (manadulted) login

Learner needs a Chromebook

Computer screen not shown on IWB

Create a learner Google account

Reset student password

Temporarily switch off Google's log-in challenge

Report a problem

Make sure your Google Classroom is up to date for AY 25-26

Google Classroom Guidelines 25/26

Google Master Classroom 25-26

Twilight Tech Talk 2025-2026

Book a personalised 30-minute online session with the IT and Learning Tech team during "Twilight Tech Talk." This one-to-one session allows you to ask anything tech-related, whether it's mastering Google tools or navigating the learning tech tools we use at MAES or getting into grips with AI. Feel free to book as many sessions as you need – we're here to support you! OPEN TO ALL MAES TUTORS!

If you find yourself stuck on a tech problem, don't forget to check our website first - it has answers to your most common IT problems. If you can't find what you need, book yourself a session below.

If your learner has an IT issue, you can direct them to the new MAES Learner IT website.

Go to MAES Learner IT website

You could also send your learners to Digital Skill Ups taking place at various centres in Manchester.

It is also possible to refer some of your learners for free SIMs, cheap or free laptops, and other online support, as part of MCC's Let's Get Digital program.

Skill up timetable 25-26 TB1.pdf

Digital inclusion support available

The IT and Learning Technologies team is here to support you.

An image of a hooded person in a very dark room typing on a laptop. Their fingers got tattoos.

Keeping you safe

We keep sensitive information safe from cyberthreats and help you protect your data and devices.

An image of a table, a mobile phone, and other school paraphernalia. The mobile phone shows a strong wi-fi connection.

Connecting you to technology

We offer you the tools and resources you need to connect to technology and succeed in your teaching role.

An image showing 2 students in the classroom. One is holding a pen and has thick book opened. The other student is writing on a notebook.

Showing you the latest in TLA

We update you with the latest technology in teaching, learning, and assessment and show you how to use them.

In the beginning of the academic year 2022-2023, we asked you to complete a Satisfaction Survey on the use of Google Workspace for Education and the services provided by the IT and Learning Technologies team along with ongoing issues you wanted us to address. We got fantastic results, although there is always room for improvement. We've also showcased here the results of our first Digital Learning Strategy 2019-2022.

You said we did.pdf

Are you a new tutor at MAES?

Take me to the induction page for new tutors

Book a Session for One-to-One Support

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