Includes the counties of Boone, DeKalb, Winnebago.
Shelter
For shelter please call the 24/7 hotline (844) 710-6919 ext. 5.
You can also come in person to:
Community Action Agency - 612 N Church Street, Rockford IL - M-TH 8am to 4pm.
Hope Haven Shelter - 1145 Rushmore Drive, DeKalb IL - (815) 758-5765.
Veterans
Call the National Call Center for Homeless Veterans at (877) 424-3838
This is available 24/7
Fleeing Domestic Violence
Call the Illinois Domestic Violence Hotline - (877) 863-6338
This is available 24/7
Or you can visit The Network's website to chat anonymously through the Chat Hotline located at the top of the website's homepage.
Visit the Northern Illinois Homeless Coalition website for more information and resources on different shelters.
Coordinated Entry System
Individuals and families seeking shelter or living outside or in places not meant for people to live in can apply for housing through the Coordinated Entry system, which is designed to streamline access to housing, and supportive services.
To gain access to the coordinated system call 2-1-1 and connect with a service partner.
Drop-In Centers and Street Outreach
To learn about programs offering supports and agencies offering street outreach programs, please call 211 and/or visit our website at:
https://www.northernillinoishomelesscoalition.org
Please click here for warming center locations.
Community Action Agencies
Community Action Agencies may assist with rental/mortgage, food, employment training/placement, financial management, energy assistance (LIHEAP), and temporary shelter.
Boone and Winnebago County Residents
Rockford Human Services Department
612 N. Church St., Suite 301
Rockford, Illinois 61103
Telephone: 844-710-6919
Hours Of Operation: 8 a.m. - 5 p.m.
Web site: www.rockfordil.gov
DeKalb County Residents
Family Services Agency of DeKalb County
1325 Sycamore Rd.
DeKalb, Illinois 60115
Telephone: 815-758-8616
Hours of Operation: 8:30 am -5:00 p.m. M-F
Public Housing Authorities
Housing Authority of the County of Boone
2036 N State St, Belvidere, IL 61008
Website: https://www.wchauthority.com/about/boone-county-housing-authority-board
Hours: M - F 8:00 AM – noon/1:00 – 4:30 PM
Staff in the office on Wednesdays 8:00 AM – 4:00 PM
Phone: (815) 544-0084
Email: alanzais@wchauthority.com
Housing Authority of the County of DeKalb
310 N 6TH St, DeKalb, IL 60115
Hours: M – Th 8:00 AM – 4:00 PM and Friday 8:00 AM – 12:00 PM
Website: https://www.dekalbhousing.org
Phone: (815)758-2692
Email: dsiegel@dekcohousing.com
Winnebago County Housing Authority
3617 Delaware Street, Rockford, IL 61102
Hours: M-F 8:00 AM - 4:30 PM
Website: https://www.wchauthority.com
Phone:(815)963-2133 x11
Email: Alanzais@wchauthority.com