If one or more Limited Safeguarding Contacts have been identified without assignment to an Additional Alerting Profile, you will need to update your Alerting Profiles. When a Limited Safeguarding Contact is left unassigned, they will not have access to any Monitor data in their dashboard nor will they receive any emails or phone calls.
To ensure your Limited Safeguarding contacts have proper access and can receive proper notifications, please schedule a Monitor Settings Check to walk through the steps with a Monitor Training Expert.
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