Traveler Reviews
Traveler Reviews
Traveler Reviews: Reviews from travelers, calculated over the past 365 days.
Travelers can review services you provided after the tour ends. Keeping up a good review performance can help you boost the chances of successful sales.
The review performance is calculated from order reviews completed over the past 365 days. The more recent the review, the more weighted it will be in the calculation. This aims to provide a more timely reflection of traveler preference.
Excellence ≥ 4.75;Needs Improvement < 4.00
To attract more travelers, it's important to have good reviews and high ratings. Here are some tips to help improve your traveler ratings:
Clear Product Pages: Make sure your product descriptions are detailed and match the services you provide. This helps travelers understand what they’re buying and avoids confusion.
Great Customer Service: Provide excellent service, respond quickly to inquiries, and handle any issues well. This can lead to higher ratings.
Ask for Reviews: After the service, invite travelers to leave a five-star review. You can offer discounts or incentives to encourage them to share their feedback. (Related articles: How travelers can receive order review coupon code)
⚠️ Reminder: KKday CANNOT change or delete traveler reviews. If a review seems inaccurate, try communicating with the traveler to clear up any misunderstandings, which may lead them to update their review.