[Important] Notice
End of Regular Use for Phone/SMS Authentication
Global security standards warn of the risks of "unauthorized third-party use" via phone/SMS authentication due to the potential for verification code interception or communication eavesdropping. Consequently, transitioning to more secure authentication methods has been highly recommended in recent years.
Okta, the provider of the keio.jp authentication platform, also deprecates Phone/SMS authentication and strongly recommends alternatives like "Passkey (Biometrics/PIN)."
To enhance security and improve user convenience, the regular use of Phone/SMS authentication will be phased out starting August 2026.
For the detailed timeline, please check the "Discontinuation Schedule for Regular Use of Phone/SMS Authentication" section below on this page.
⚠️ Please Note:
Even after the end of its regular use, you can still register and use Phone/SMS authentication exclusively as a recovery method. However, please be aware that you will no longer be able to log into the keio.jp portal site using Phone/SMS authentication.
Please ensure you register an alternative authentication factor other than Phone/SMS authentication before your respective discontinuation date.
To configure your multi-factor authentication, please refer to the "keio.jp MFA Setup Manual."
What Is SMS Authentication and Is It Secure?
Phone Setup Manual
Setup: Smartphone
Setup: PC & Smartphone
Features :
You will receive a 5 or 6-digit one-time code via SMS or voice call, valid for a limited time only. Enter this code to complete authentication. (Reference::How to Log In)
Notes :
Please ensure that spam filters or "unknown sender screening" features are not enabled on your device.
Phone authentication is exclusively for recovery and backup purposes. You cannot log into the keio.jp portal site using phone authentication.
Setup: Smartphone
Setup: Smartphone
Please refer to the following pages for frequently asked questions regarding Multi-Factor Authentication .
・Multi-Factor Authentication – FAQ
Before contacting us regarding keio.jp MFA, please try our chatbot (Keio.jp authentication is required for access. )。
・keio.jp MFA Dedicated Chatbot
If the FAQ or chatbot does not resolve your issue, please contact us using the form below.