Additional Setup Guide (TOTP)
Features :
Enter the 6-digit code displayed on your computer or smartphone, which changes every 30 seconds, to verify your identity. This 6-digit code is unique to each user.
You must have access to the Okta Verify app or a TOTP app such as Google Authenticator or Microsoft Authenticator.
Notes :
Please set your device's time to "Automatic." If the time is incorrect, authentication will fail.
When registering to Google Authenticator using a Google Workspace account (@keio.jp):
If you log out of that account, you will be unable to log back in unless you have registered an additional authentication factor.
We recommend selecting "Use Authenticator without an account."
Setup: TOTP
Please refer to the following pages for frequently asked questions regarding Multi-Factor Authentication .
・Multi-Factor Authentication – FAQ
Before contacting us regarding keio.jp MFA, please try our chatbot （Keio.jp authentication is required for access. ）。
・keio.jp MFA Dedicated Chatbot
If the FAQ or chatbot does not resolve your issue, please contact us using the form below.