Check and Remove MFA
Check and Remove MFA
Please refer to the descriptions provided either to the right of or below the images for an explanation of each step.
Embedded Files
Accessing the MFA Settings Page
Accessing the MFA Settings Page
1. Access the Multi-Factor Authentication (MFA) settings page using one of the following methods in your browser.
Standard Method (Common to all users)
1. Log in to keio.jp
2. Access https://keio.okta.com/enduser/settings.
If the above method does not work, please follow the steps below according to your category.
Faculty and Staff
1. Log in to keio.jp.
2. Click the "keio.jp Settings (keio.jp設定)" tab at the top of the screen, then click "MFA Settings (多要素認証利用設定)".
Students (Regular Programs)
1. Log in to keio.jp.
2. Hover over "Apps" in the left menu and click "Multi-Factor Authentication usage settings" under the "keio.jp Settings" category.
Note for smartphones: Tap the "hamburger menu" (three lines) in the upper right, tap "keio.jp Settings," and then tap "MFA Settings."
Correspondence Course Students
1. Log in to keio.jp.
2. Click the "Various Changes" tab at the top of the screen, then click "Multi-Factor Authentication usage settings"".
After accessing the Multi-Factor Authentication (MFA) settings page, please select the desired item:
View registered authentication factors
View registered authentication factors
1. Verifying Your MFA Registration Status
Check the status of each authentication factor in the "Security Methods" section.
【Okta Verify】 Confirm that the device you registered is listed. If it is not registered, no device will be shown, and only a "Set up" button will appear. (Multiple devices can be registered.)
【Biometric / Passkey】 Check the "Security Key or Biometric Authenticator" section and confirm your registered authentication method is listed. If not registered, only a "Set up" button will appear. (Multiple methods can be registered.)
【Google Authenticator】 Confirm that the button for Google Authenticator shows "Remove." If it is not registered, a "Set up" button will appear. (Only one device can be registered.)
【Phone】 Confirm that the last four digits of the phone number you registered are listed. If not registered, the number will not be shown, and only a "Set up" button will appear. (Multiple numbers can be registered.)
Remove registered authentication factors
Remove registered authentication factors
1. Remove Authentication Factors
Click/Tap "Remove" next to the authentication factor you want to remove
2. Consent to deletion
You will be asked to confirm the deletion, click/tap "Yes.".
3. Verify it's you with a security method
If you are asked for a password or MFA when clicking/tapping "Yes," please enter it again
If not prompted, please proceed to 4. Confirm deletion.
4. Confirm deletion.
Verify that the selected item has been removed.
The process is complete if it has been removed.
Verifying if MFA is Enabled
Verifying if MFA is Enabled
Check the "multi-factor authentication" field under the "Personal Information" section.
[IMPORTANT NOTE] Once the MFA mandatory deadline has passed, MFA will remain enabled regardless of the "multi-factor authentication" setting. Furthermore, users will no longer be able to disable MFA, even if they manually change the setting to "Disable.
Enable: Multi-Factor Authentication is currently active(on).
Disable or Blank: Multi-Factor Authentication is currently inactive(off).
After confirming that at least one security method has been registered, please refer to these steps to enable it (change from Disable/Blank to Enable).
End of guide
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