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Phone/Holding Script- Lock Down

XXXXX was placed in a lockdown at XX:XX at the request of the XXXXX Police Department due to an incident in the neighborhood. Police responded to reports of suspicious activity. We were given the all clear at XX:XX, and returned to our normal school activities. No students or staff were in harm’s way. Thank you for your call and concern.

Editable Google Doc: Phone/Holding Script- Lock Down

Phone/Holding Script- Lock Down Person on Premises

We apologize that we could not answer the phones at mid-morning. We were in a lockdown as recommended by police due to an incident involving a suspicious person with a weapon on the school’s property. During lockdown procedures all persons inside the school move to a safe location, turn off all lights, and remain quiet until an all clear is given. The lockdown lasted approximately XX minutes while police subdued the individual and took him into custody. We apologize if these events frightened you as a parent/guardian. Our first priority is to make sure all students and staff are safe. Thank you for your understanding.

Editable Google Doc: Phone/Holding Script- Lock Down Person on Premises

Phone/Holding Script- Activity Near School

An attempted robbery that occurred at the convenience store near XXXXX resulted in the school being put in a shelter-in-place condition for approximately XX minutes early this afternoon. The shelter-in-place means no one can leave the building, and all doors are locked preventing any access to the school. School activities go on as scheduled during this time. If the situation were to have been warranted, we would have gone into a lockdown. More information about today’s incident will be shared in a communication to parents tonight.

Editable Google Doc: Phone/Holding Script- Activity Near School

Phone/Holding Script- Fire in Building

We apologize that we could not answer the phones for a period of time this afternoon. We were evacuated when smoke and fumes from an overheated cooler in the kitchen caused the fire alarms to be activated. XXXXX Fire Department responded and used large fans to vent the building. We returned to school approximately XX minutes after the initial evacuation. Students were grouped by classroom and teachers conducted some activities on the playfields during the evacuation period. We appreciate your support and concerns.

Editable Google Doc: Phone/Holding Script- Fire in Building