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This document explains how to book in Innstant search engine.
Press on the Book Now! button for your selected room:
Booking page will load shortly. On the booking page all detailed information about your booking is displayed (hotel and room/s information, cancellation policy, important remarks, check in/check out date, price summary).
1. Check "This is my selected property" - since some properties have similar names but may be on different location we want to make sure the selected property is the one your require.
This is a mandatory field and if not checked you will not be able to proceed to the payment page.
If it is not your selected property, please press on the link: "In case this is not your selected hotel Click Here".
A pop-up window will appear where you will be be able to specify your query and/or specify the property you want to book.
2. Add the names of Travellers (First name, Last name, Title).
3. Under the Price Summary section you can change customer price and markup (if not defined under accounts Business definitions).
Press on "Update customer price/markup" and specify what should be your desired markup percentage, or total markup, or total price and Save.
4. At the bottom section of the booking page you can add any Special Requests you might have like time of arrival, cot required, etc. Special Requests section will expand when you click on it.
5. Once all required information was added you can continue to payment page by pressing "Continue" button located at the bottom of your screen.
6. On the Payment Details page under Reference section you can add Agency reference and add an email address of a person to send a voucher to. Please note these are not mandatory fields.
Under "On behalf"* you can make a booking on behalf of another agent. If you click on the box below "Book on behalf of another agent" a drop-down list of agents added under your account will appear.
*Please note that "On behalf" option is available only for the users with manager permission
7. If you want to change the original payment method according to the accounts billing terms, select the payment method of your choice (Account Credit or Credit Card).
8. Check all the boxes under Terms & Conditions section.
When ready to make a booking click Pay Now.
9. If all the details were filled in correctly then you will receive the reservation confirmation page.
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