DROP - ONLINE ACTIVITY
Project Manager: Customer Support Team
Embedded Files
Type: Drop
Type: Drop
Status: All
Status: All
Select the Magnify Glass
Drop Date - make sure this matches the scheduled day.
Drop Reason - Adjust if needed
Additional Info - Determine if a shift alert needs to be sent
Does an Addendum need to be added as a message to the family?
Approve & Process or Deny
Adjust ledger as needed
Pro Tip! Be sure to note the account if the ledger needs to be adjusted.
The Hubbard Way
The Hubbard Way
Drop Date - see drop notice policy. Drop date needs to match the day of the week of the enrollment. The date may need to be adjusted.
All requests that are denied require an addendum with a communication of why this class has not been dropped as requested. ex: obvious request to transfer enrollments gone wrong.
If a drop is because of an error in enrollment be sure to change the Drop Reason accordingly.
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