Embedded Files
Overview
Overview
When dropping an enrollment select the correct or best drop reason. This is important because HFSS analizes reasons and will reach out to some categories based on the drop reason and drop notes. If you have questions about the drop reasons please ask your supervisor.
Customer & Staff Reasons
Customer & Staff Reasons
Completed Swim Goals! Swimmer no longer needs lessons.
Taking A Break - We will be back soon!
Switching Hubbard Locations
Moving Away
Unavailable Class - I am on the waitlist
Unavailable Class - Desired day/time is not an option. Please tell us more.
Financial Reasons
Dissatisfied - Please tell us more
Staff Only Reasons
Staff Only Reasons
Baby Splash 6 mo
Enrollment Error by Account Holder
Enrollment Error by Staff
Reducing number of enrollments
Transfer Correction - iCP bug issue
Tuition Overdue
Unexcused Absences
Waitlist request is no longer needed
iCP Automated Reasons
iCP Automated Reasons
End of Session
Transfer
End of Class
Class Drops
Trial
Makeup
Single Day
Class Updated to Attach Session
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