Applicant Resource Hub
Thanks for your interest in becoming a Gopuff Delivery Partner! Questions about the application process? We're here to help. Read on below for answers to some of the most frequently asked questions. If you can't find what you're looking for, click on the relevant category to get more information.
¿Hablas Español? Visita nuestra página de centro de recursos para solicitantes aqui!
¿Hablas Español? Visita nuestra página de centro de recursos para solicitantes aqui!
1. What do I need in order to apply to be a Gopuff delivery partner?
21+ years old
Valid U.S. driver’s license
Vehicle and car insurance in your name
Smartphone with the most up-to-date operating system
Willing & able to pass a pre-paid regulated product delivery course (where applicable)
That's it!
2. What's the background check process like?
All prospective delivery partners are required to pass a Motor Vehicle Record (MVR) and a Criminal Background Check. You will need to sign a consent form before we run the background check. The consent form will be sent to your email address. To learn more about the background check process, click here.
3. How do I check on the status of my application?
To check the current status of your application, look for the most recent email communication from notification@fountain.com. This will direct you to your application portal. If your application is showing a pending background check, you can monitor the status of your background check through the Checkr Candidate Portal. To learn more about the application process, click here.
4. My application link doesn't seem to be working. What should I do?
Be aware that applicant links expire after 6 months. If yours isn’t working, has expired or you can’t find it in your email, reach out to partners@gopuff.com and a member of our team will send you a new link.
To learn more about the application process, click here.
5. I am receiving an error message when I try to sign the Background Check consent form. What should I do?
If you are experiencing issues completing your Background Check consent form, please try the following troubleshooting options:
Make sure you are entering your name exactly as it appears on your application - the form is also case sensitive.
Check to see if there are any unnecessary spaces at the end of each name e.g John(Space) Doe(Space).
Try using a computer or another device.
Clear your cache & cookies.
Use your browser's incognito mode to try and sign.
To learn more about the Background Check process, click here.