A. To print select HP Print queue - you will then need to log into the MFD to release your printing. To use the printers you must have credit in your account and most our students are provided with a limited free allocation of funds at the start of each academic year for use on their college course work. Unused college provided funds remaining at the end of the academic year are not refundable.

A.  The default setting for printing is in Black and White and double-sided.  The print in colour select the Colour print queue for your campus.  To print a document with a mix of pages, select the Colour print queue – this will ONLY charge the colour rate for colour pages, and the black & white rate for mono pages.

A. Printing services are provided for students in our Libraries and Learning Resource Centres. You will need your student ID Card to release printing from Virtual Printers.

To use the printers you must have credit in your account and most our students are provided with a limited free allocation of funds at the start of their college course. Unused college provided funds remaining at the end of the academic year are not refundable.

A. When you have used your free allocation it will be necessary to purchase additional credit to continue printing. Top-up printing credit can be purchased in the Learning Resource Centres as a convenient location. The centre staff can also offer support and advice on using printers, scanning and photocopying.

A. Refunds are only given for failures caused by the system or equipment malfunction, not for user mistakes.