This site is the one-stop shop for all support and resources for educators teaching an online course at GateWay Community College.
Celebrate National Distance Learning Week with us, November 2–6! Check out the new CTL blog for fresh insights, tips, and updates on online learning.
Complete the following trainings to ensure you know the expectations of teaching an online course at GateWay
Complete the RSI Acknowledgment Course (available in the Employee Learn Center)
Complete the Prepare to Teach Online course (coming soon)
Below are key practices recommended by the Center for Teaching & Learning (CTL) to help you design and facilitate an effective online learning experience.
The items below highlight key standards from the GateWay Online Assurance for Learning Success (GOALS) rubric—our quality assurance framework for online learning, adapted from Quality Matters and OSCQR. We encourage you to review the complete rubric and complete a self-review or peer review.
Designing regular and substantive interactions into your course ensures that instructor-led guidance and active peer collaboration occur consistently throughout your course. You can achieve this by facilitating instructor-guided discussion boards, providing personalized and timely feedback on assignments, and offering live office hours and/or interactive review sessions. These predictable touchpoints meet Department of Education requirements while keeping online learners engaged and supported. Visit the RSI page for more information.
Ensuring an accessible course environment guarantees that all students, regardless of ability, can fully navigate, read, and engage with the learning materials. This involves building documents with clear heading hierarchies, providing high-contrast color schemes, and ensuring all audio or video media includes accurate closed captioning or transcripts. Proactively designing for accessibility creates an inclusive digital classroom from day one and reduces the need for last-minute fixes. Visit our Accessibility page to learn more.
A streamlined course navigation menu reduces cognitive load and helps students focus directly on learning rather than searching for materials. By hiding unused or redundant sidebar links, instructors prevent confusion and prevent students from accidentally missing critical course areas. Keeping the menu focused solely on essential tools ensures a clear, predictable pathway for daily coursework.
The course homepage serves as the front door to your online classroom, setting the tone and orientation for the entire learning experience. A well-designed homepage should clearly display essential starting info, such as a welcoming introduction, quick instructor contact details, and logical access points to current course content. Keeping this entry page uncluttered and structured prevents student anxiety during the first week of class.
Organizing content into weekly or thematic modules provides a predictable rhythm that guides students seamlessly through readings, lectures, and assignments. Utilizing standardized course templates ensures consistent formatting across different units, making it easy for students to locate learning materials and monitor their overall progress. This structured framework encourages self-regulation and helps learners manage their study time effectively.
Setting explicit expectations regarding assignment deadlines, participation requirements, and online etiquette eliminates ambiguity and fosters student accountability. Outlining expected response times for grading and emails helps manage student expectations and encourages timely communication. Transparent guidelines empower students to plan their weekly workloads and succeed in an asynchronous or web-blended setting.
Establishing a comprehensive communication policy clarifies preferred channels—such as Canvas messaging, email, or scheduled virtual office hours—for seeking academic help. Explicitly stating turnaround times for message responses reassures students that their questions will be addressed in a predictable timeframe. Providing guidelines on how to format support requests ensures efficient exchanges and promotes professional communication skills.
Incorporating diverse learning activities—such as video discussions, reflective journaling, interactive quizzes, and collaborative group projects—caters to varied learning preferences and keeps course content dynamic. Applying Universal Design for Learning (UDL) principles ensures that multiple means of representation and engagement are intentionally embedded into the curriculum. Varying the format of tasks prevents monotony and deepens student comprehension through active learning.
Checkout the available technology to help build a diverse learning environment.
Connecting online learners with campus resources—such as academic advising, writing centers, technical help desks, and accessibility services—ensures holistic support throughout their academic journey. Embedding direct links to these services within modules or support pages makes help accessible at the moment of need. Proactively guiding students to these support networks boosts retention and enhances overall academic confidence.
**The Getting Started Module template includes a student resources page that you can use
**The Canvas navigation menu includes "Student Resources," directly students to GateWay's Student Resources webpage
There is no such thing as a "perfect" online course. Every educator has their own perspective of what the ideal online course look like, the same applies for students and instructional designers. Nonetheless, continuously gathering diverse perspectives creates an iterative cycle of improvement that enhances the teaching and learning experience over time. Solicit mid-semester feedback from students and invite constructive reviews from colleagues or instructional designers to identify areas for course refinement.