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Production & Pricing
Production & Pricing
At Gardner Group our rates are inclusive of not just the time you put into the field but the phone calls, research and extra efforts that you make.
Below you will find our pricing for each type of survey. There may be some variation by customer, but for the most part, this is the typical rate per inspection and any differences are viewable on the case order.
We categorize our field staff by Tier 1 and Tier 2. All new reps start at Tier 1. Upon onboarding and providing a high level of communication and quality reports, a rep is eligible for Tier 2 pricing which is a 15% increase.
Gardner also provides "Status Bucks" which is a $.30 additional payment for each contact attempt made on a case including these actions:
Open the Case
Make Needed Phone Calls
Status Update (if needed)
Schedule Inspection
Upload from Phone
Complete on Web-To Review
Re-submitted to Review (if needed)
While we utilize flat rate pricing for our pricing, you will inspect cases that require extra effort due to size or scope and in these instances we will upwardly adjust as needed. When you submit your inspection to QA, please note the time spent and reason for extra billing request. Some typical reasons for extra billing:
Bungalow colony with 20 cabins
Large farm
Strip plaza with 6 stores and a restaurant
120,000 sq. foot manufacturing plant
Our calendar of production payments and the date ranges are listed below.
Are You A Tier 2 Rep?
Are You A Tier 2 Rep?
Our high performing field reps are great communicators and pay attention to detail. Even though we have great technology, it still takes a focused and consistent effort from our field reps to provide up to date information on every case in their Q.
What does that look like?
Making the first call to the insured on the first days they get the case
Entering each contact attempt in ViewSpection
Practicing the 2+1 approach of policyholder and agent reach outs
Using the HELP feature and asking for assistance
Not procrastinating
Tier 2 Reps
The fees for our proven Tier 2 reps are 15% higher than Tier 1 reps. After your first 30 days we will begin evaluating performance for Tier 2 pricing
Tier 1 Reps
A Tier 1 rep may do some of the list above or they may only do it sporadically. Our staff needs to reach out regularly and ask for updates, remind you of contacts that are needed and they have to ask clients for extensions when work is delayed to due procrastination.
Unsuccessful Reps
Reps who perform at levels below a Tier 1 rep are made inactive (not assigned more cases) or additional staff is brought in to the territory and assignments are reduced to the underperforming rep.
Field Rep Pricing Listing
Field Rep Pricing Listing
Fees vary from customer to customer and this is an approximate listing of current pricing for inspections.
Each case when assigned will have exact pricing of the case listed.
When submitting cases to review (marking complete) you can put in notes regarding extra time, additional buildings or businesses, etc and the reviewer will take that into account for billing adjustments.
2023 Field Rep Production Schedule
2023 Field Rep Production Schedule
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