Middle schools now have iPad charging carts where the iPads will charge overnight. These carts will stay in advisory classrooms and each school is working out how this will play out. Students will need to make sure that they walk away with their iPad. Blue tape with their name on the cover could work to accomplish this. More middle school specific information and guidance can be found here:
Roy Fuller, our IT Client Services Project Manager is on leave. If you need additional cases, iPads, etc. please place a Help Desk ticket requesting those items under the iPad category.
If you have questions or need assistance please reach out to your site's Client Services Tech.
iPad setup will likely take longer. Certain required apps and settings must now install before students can complete setup. The iPad may remain on the “Configuring iPad” screen for 5 or so minutes and must stay connected to Wi-Fi during this time. This helps ensure the iPad is fully configured and ready to use when students reach the Home Screen. IT has worked to make this time much shorter compared to when this change was made initially.
Students are now restricted from clearing their Safari web browsing history or using private browsing mode.
Google and Bing search engines for K-5 students are blocked.
YouTube is blocked for all students and only pre-approved YouTube videos can be accessed by students. Learn all about YouTubeBuddy and the process for approving YouTube videos here.
Fees for iPad replacement and repairs have increased to better reflect the actual cost of devices and repairs. See the iPad Insurance section below for more information. Specific repair costs are not listed because they may change as costs increase.
StudentVUE and Canvas now support Single Sign On (SSO) on iPads. Students should no longer struggle to log in to these apps. As part of this change we have removed Canvas Web (the web clip that links to Canvas on Safari). If a student needs to use the browser version of Canvas, they can still go to bls.fyi/canvas in Safari.
This change means that students who could previously log in to StudentVUE at home will no longer be able to until they have set up MFA.
StudentVUE is now installed automatically on all middle and high school iPads.
Case iPads without one
Setup Kinder iPads
Distribute 1st-5th grade iPads
Case iPads without one
Check out and setup 6th grade iPads
Check out 7th and 8th grade iPads
Distribute iPad charging carts with bricks and cords to classrooms (connect with your Client Services tech on a plan for getting carts to classrooms)
Case iPads without one
Check out and setup 9th grade iPads
Check out 10 and 11th grade iPads
All iPads should be in a district-supplied case.
Logitech keyboard cases are $109 and regular cases are $18. If a student damages a case, assess a fine and issue a replacement.
During the 3 year (since new) warranty period, keyboard cases with manufacturer defects will be replaced through the warranty process - facilitated by IT. Keyboards showing visible damage at check-in will incur the full $109 replacement charge or $59 with insurance.
iPads stay at school and in a single classroom. No insurance is offered or necessary. Accidental damage is covered at no cost to families, but may come with a cost to the school.
Verify with your school that insurance is being promoted in communications to parents using ParentSquare and to students in Canvas
After September 30th iPads must be inspected by you, the Tier 1, prior to insuring. This will ensure there is no preexisting damage to the iPad or case.
The deductible for an iPad damage claim beyond the first one has increased to $100.
An iPad requiring replacement is now $429. This price change reflects increases in device costs and represents what we pay for an iPad.
iPad repair costs have also changed to reflect what we pay. As these prices can change, we are not posting them on our public documentation. As of September 2026, a 9th gen iPad repair costs $299 and a A16 repair is $379.
High School Logitech keyboard case fines are unchanged: $59 for first replacement with insurance. $109 for subsequent replacements or without insurance.
Families will now be automatically notified by the Business Office (using InTouch) if a student has an iPad related fine.
Initial student passwords can be found in Synergy. The initial student password is a randomly generated 6 character string. We recommend students grade K-5 leave this password as-is. We recommend students grade 6+ change this password to something only they know. Students in grades 6 and higher can change their password by using the "Password" web clip on their student iPad. Passwords can be reset by staff using the BLS Staff Tools. This will generate a random 6 character password and that password will be synced back to Synergy so other staff can look it up.
Passwords should be handled responsibly by staff. Passwords should be NOT be written down or put on a label.
The StudentVUE app will be replaced by the new version on all secondary (6-12) student iPads automatically. We have Single Sign On (SSO) support enabled for the new app which means students no longer have to enter a username and password - simply tap on the Sign in with BLS button.
Signing into StudentVUE from a personal device will now require the student to have setup multi-factor authentication (MFA). Students were already required to use MFA for accessing other BLS systems from a personal device. This change brings StudentVUE inline with our current security standards. See the section below regarding setting up student MFA.
No keyboard case video
Keyboard case video
No keyboard case instructions
Keyboard case instructions
Bend-La Pine Schools requires students to use Multi-Factor Authentication (MFA) when accessing district-provided services from a personal device (anything other than a district-issued iPad or computer). This requirement helps protect students and their data.
Important information:
MFA is not required when students use a district-issued iPad or computer.
MFA must be set up before accessing district resources from a personal device. Unless a student has their iPad at home, families will need to complete MFA setup while connected to the district network.
A phone number is required for setup. Students can use a personal cell phone number, a parent/guardian’s number, or a home landline to receive a call or text message for verification.
If a student’s MFA needs to be reset, the Tier 1 must submit a Help Desk ticket on the student’s behalf.
Setup instructions are available on the Student FAQ site.
Student MFA iPad setup instructions
The parent information flyers for Elementary, Middle and High School are now available in English and Spanish. These will be sent to families, by level, on Monday 9/14 through ParentSquare. Please feel free to make copies for your school and share with teachers so that they are aware of what has been communicated to families!
Updated: October 1, 2026