Student Passwords

Student accounts

First things first, all Bend-La Pine Students have a student account. This account is automatically generated when the student is enrolled by the school's office staff. There may be a lag time of 2 hours between the time the student is enrolled and the time their account is active and ready to use. To check if the account is available for the student to sign in, go to Admin Tools and look for the account status whether the status is Active or Disabled (red).

Finding student passwords for K-6

K-5 student passwords can be looked up in Synergy by the student account and under the Miscellaneous tab in the Initial Network Password field. Only the initial auto-generated password will appear in Synergy. This password will not be accurate if the student changes their password in 6th-12th grade.

Password reports from Synergy

A report from Synergy can be ran (BEN -> School Reports -> Other Reports -> U-RP33 - Student Initial Network Passwords).

The password listed in Synergy (Initial Network Password) will not be accurate once a student changes their password.

If you don't have access to Synergy, please send this request to your Office Manager to print. These can be printed to use for setup, but not left displayed on the iPad. The teachers can file those away in their desk for safe keeping.

Changing student passwords

How does a student change their password?

If a student forgets their password and it is not their "initial network password" from Synergy, it must be reset - it cannot be looked up. A changed password for K-6 students will not sync back to Synergy.
Any BLS staff person can locate the student account using Admin Tools and click Reset Password. In the New Password box you can choose to either leave the given temporary password in the box (write it down before clicking Reset Password) OR enter a new one manually and click Reset Password.

The student can now sign in with the randomly generated or password that was manually entered.
Secondary students will be prompted to create a new password and enter it a second time.

If the student only has access to a web browser, they can accomplish a password reset using this link: https://adfs.bend.k12.or.us/adfs/portal/updatepassword/.

Password requirements

There are specific requirements when making a new password - most of which are to prevent students from using their student ID numbers and making them too easily guessed:

Must be 6 characters or greater in length.
Cannot be 6 digits (no student ID numbers).
Cannot contain the student's first or last name.
Passwords are checked against Microsoft's password protection service. This will prevent the use of weak passwords (password1234, 123123123, letmein, etc).
There is no history enforcement so previously used passwords are okay (assuming previous password meets above criteria).

If the student receives a message about their chosen password 'not meeting requirements' it means that they need to try a different password.

Account locks

If a user tries 5 unsuccessful login attempts against ADFS (Google, Clever, Apple ID, Adobe, etc), their account will be locked out for 15 minutes. Wait 15 minutes with no login attempts and then try again (making sure they know what their password is).