Day 1

Participants will learn verbal de-escalation technique and skills of risk management to prevent or respond to physical aggression. Upon registering for day 1, you will automatically be registered for day 2 of SAMA training. Please wear comfortable clothing and shoes. Please note that you will be in close proximity/contact with others in the training. 

Day 2 

Participants will learn verbal de-escalation technique and skills of risk management to prevent or respond to physical aggression. Upon registering for day 1, you will automatically be registered for day 2 of SAMA training. Please wear comfortable clothing and shoes. Please note that you will be in close proximity/contact with others in the training.