EH CONFLICT RESOLUTION
EH 01 Identify conflict resolution skills to enhance productivity and improve workplace relationships
EH 02 Implement conflict resolution strategies and problem-solving skills
EH 03 Explain the use of documentation and it's role as a component of conflict resolution
EF1 Recognize the characteristics of a team environment and conventional workplace
EF2 Contribute to the success of the team
EF3 Demonstrate effective team skills and evaluate their importance in the workplace (e.g., setting goals, listening, following directions, questioning, dividing work)