Parents can access Parent Line NSW to speak with trained teams who provide support, information and counselling for parents of children aged 0-18 years. You can call them for the cost of a local call between 9am to 9 pm Monday to Friday and 4pm to 9pm on weekends on 1300 1300 52.
For immediate parenting help if you need to speak to someone outside of normal counselling hours:
Child Protection Helpline 13 21 11
Lifeline 13 11 14
Police 000
Mental Health Access Line 1800 011 511
Health Direct 1800 022 222
Domestic Violence Line 1800 656 463
Women's Legal Service NSW 1800 801 501
Indigenous Women's Legal Contact Line 1800 639 784
Men's Referral Service 1300 766 491
Crisis and Emergency Support in Newcastle https://newcastle.nsw.gov.au/community/our-community/crisis-and-emergency-support