This step by step guide will walk you through each page of the Online SPA Request for Assistance Form
You may find it useful to have this guide open in a separate tab or window as you go through the process of submitting an Online SPA Request.
Page 1 - Introduction to Single Point of Access
Initial Instructions and Things to Consider
This page outlines some important points to consider before starting the request.
Please note that each page has a 20 minute time-out before the form will expire. If the BACK or NEXT buttons are not pushed within 20 minutes on each page the form will expire and you will need to start again.
In order to avoid frustration please ensure you have all the information necessary, including consent and the time needed to complete the form in full.
You may consider using the provided Template Form to type into if it is not possible to complete in one go.