If your concern is not resolved using any of the articles on this page, Report an Issue in The CONCiERGE Support Portal.
For Enrollment-related concerns, check out the DLSU-IS Enrollment FAQs at https://bit.ly/ISEnrollmentFAQs.
On your internet/web browser, open the DLSU-IS Online Viewing of Grades (OVG-Enrollment) site at https://is-grades.dlsu.edu.ph.
In the OVG-Enrollment main/login page, click Account Activation to go to the ACCOUNT ACTIVATION FACILITY.
Enter your (registered) email address in the field provided, then click Submit.
Note: Registered email is the email address provided/registered to the ORBE via Student Application Form or Student Update Form.
If you have not registered or have forgotten your registered email address, request for the registration of Parent Information by sending an email to the ORBE at ORBE@dlsu.edu.ph.
Login to the email address you entered and look for and open the account activation email message with subject: [DLSU-IS OVG] Account Activation
Click the Activate My Account button.
You will then be redirected to the OVG-Enrollment site’s account activation page containing your USERNAME, which is generally, LASTNAMEXnn, where, X is the first letter of your first name; nn is a 2-digit number. e.g. DELACRUZX01.
Set your password in the spaces provided.
After successfully setting the password, you will then be redirected to the OVG-Enrollment login page where you will login using the given USERNAME and the password you set.
If you encounter any error during the activation process, check the other FAQ items on this page or send an email to ORBE@dlsu.edu.ph.
Your login credentials for OVG-Enrollment are as follow:
Username: Generally in this format: LASTNAMEXnn, where X is the first letter of your First Name, and nn is a 2 digit number.
Example: DELACRUZJ01;
Password: Password set during the account activation process.
If you already have forgotten your username and password, reset your account by following below instructions:
Go to the DLSU-IS Online Viewing of Grades (OVG-Enrollment) at https://is-grades.dlsu.edu.ph.
In the OVG-Enrollment main/login page, click I forgot my password to go to the PASSWORD RESET FACILITY.
Enter your (registered) email address in the field provided, then click Submit.
Note: Registered email is the email address provided/registered to the ORBE via Student Application Form or Student Update Form.
If you have not registered or have forgotten your registered email address, request for the registration of Parent Information by sending an email to the OASIS at OASIS@dlsu.edu.ph.
Login to the email address you entered and look for an/open the email message with subject: [DLSU-IS OVG] Password Reset.
Click the Reset my Password button.
You will then be redirected to the OVG-Enrollment site’s account activation page containing your USERNAME, which is generally, LASTNAMEXnn, where, X is the first letter of your first name; nn is a 2-digit number. e.g. DELACRUZX01.
Set your password in the spaces provided.
After successfully setting the password, you will then be redirected to the OVG-Enrollment login page where you will login using the given USERNAME and the password you set.
If you encounter any error during the activation process, check the other FAQ items on this page.
Make sure to type your (registered) email address provided in the application form correctly. Check for whitespaces (at the beginning or end) or any typo-errors.
If you still encounter the same error even after entering the email address correctly, request for the registration of Parent Information by sending an email to ORBE@dlsu.edu.ph.
Request for the registration of Parent Information by sending an email to ORBE@dlsu.edu.ph.
The activation email is only valid within 30 minutes after sending a request for activation. You should be able to continue with the activation/password reset process it within that time. Otherwise, access the OVG-Enrollment Account Activation Facility and start the activation or password reset process again.
Access the OVG-Enrollment Account Activation Facility and start the activation or password reset process again.
You should be able to receive an email re: [DLSU-IS OVG] Account Activation or [DLSU-IS OVG] Password Reset within 3-5 minutes after a message "Please check your email for a message re: [DLSU-IS OVG] Account Activation or [DLSU-IS OVG] Password Reset to proceed to your account activation. Thank you!" is displayed when you submitted your registered email address.
If you still encounter the same problem even after several tries, report your concern via DLSU-IS Enrollment Concerns Form at bit.ly/ISEnrollmentConcernsForm.
The MLS Account Activation facility is NOT applicable to DLSU-IS Students and Parents.
Refer to the I do not have an OVG-Enrollment Account, how do I activate my account? on the instructions on how to activate your account.
Try any of the following:
Use another browser and/or try to clear your browser history.
Login again and make sure to type your Username and password correctly. Your login credentials are as follow:
OVG-Enrollment Username: Generally in this format: LASTNAMEXnn,
where X is the first letter of your First Name, and
nn is a 2 digit number.
Example: DELACRUZJ01;
Password: Password set during the account activation or reset process.
If you still encounter the same problem, activate/reset your account again. Refer to the I do not have an OVG-Enrollment Account, how do I activate my account? on the instructions on how to activate your account or I already have an account or just activated my account but I forgot my username and/or password on how to reset your password.
You may change your password via the PASSWORD RESET FACILITY. Refer to the I already have an account or just activated my account but I forgot my username and/or password on how to reset your password.
Request for the registration of Parent Information by sending an email to ORBE@dlsu.edu.ph.
This only means that your child/ren is not yet added to your account.
Request to add/update your child/ren's list by sending an email to the ORBE@dlsu.edu.ph.
Coordinate directly to the subject teacher/s. The teacher will coordinate your concern to the proper office.
Coordinate directly to your child's Homeroom Adviser (HRA). The HRA will coordinate your concern to the proper office.
Awards for the current academic year (AY) are displayed in the dashboard.
While, awards for the previous/past AYs are not accessible via OVG anymore.
If you do not see these in the dashboard or have any concerns regarding the awards, Coordinate directly to ORBE@dlsu.edu.ph.
Coordinate directly to the Finance and Accounting Office - Laguna Campus by sending an email to accounting.laguna@dlsu.edu.ph.
However, if this is for the purpose of enrollment, fill out the DLSU-IS Enrollment Concerns Form at https://bit.ly/ISEnrollmentConcernsForm.
Refer to the DLSU-IS Enrollment FAQs at bit.ly/ISEnrollmentFAQs.
Report an Issue in The CONCiERGE Support Portal.