MyLaSalle (MLS) Portal Account FAQs
If your concern is not resolved using any of the articles on this page, Report an Issue in The CONCiERGE Support Portal.
If your concern is not resolved using any of the articles on this page, Report an Issue in The CONCiERGE Support Portal.
NOTICE:
DLSU IT Services will no longer be issuing MLS Accounts for Nursery to SHS students. DLSU Accounts are now only limited to Active Directory (AD) and Google Workspace accounts. Please be guided accordingly.
Request for a Password Reset in The CONCiERGE Support Portal. Check out the The CONCiERGE tab on how to submit a service request for a Password Reset in MLS/Email.
Note:
Processing of MLS Account request is done before 7:30am and between 5pm to 6pm (Mondays to Fridays) to avoid disruption in on-going online classes.
The Account Activation (Activate your account? link) in MLS is NOT applicable for DLSU-IS Students.
Request for a Password Reset in The CONCiERGE Support Portal. Check out the The CONCiERGE tab on how to submit a service request for a Password Reset in MLS/Email.
Note:
Processing of MLS Account request is done before 7:30am and between 5pm to 6pm (Mondays to Fridays) to avoid disruption in on-going online classes.
Try any of the following:
Use another browser and/or try to clear your browser history.
Login again and make sure to type your User ID and password correctly. Your login credentials are as follow:
MLS User ID: Your Student ID Number
Password: Your DLSU Gmail account password.
If newly-reactivated account (Activation or Password Reset), refer to the MLS Activation Slip sent to your alternate email address' inbox or spam/junk folder for the password. Make sure to copy the given password including the special character.
Tip: Copy and paste the initial password included in the MLS Activation Slip to the MLS Login password field.
If you have NOT requested (yet) for a password reset AND/OR already forgotten your password, request for a Password Reset in The CONCiERGE Support Portal. Check out the The CONCiERGE tab on how to submit a service request for a Password Reset in MLS/Email.
Note:
Processing of MLS Account request is done before 7:30am and between 5pm to 6pm (Mondays to Fridays) to avoid disruption in on-going online classes.
Please disregard this message as it only means that DLSU-IS Students' academic records (grades and awards) and statement of accounts are not available in the MLS portal. Once you Change Password in MLS and login to DLSU Email account using the NEW/OWN password you’ve set, your account has been completely activated.
To view your academic records (grades and awards) and statement of accounts, login to your OVG: DLSU-IS Online Viewing of Grades account using your MLS User ID and password at https://is-grades.dlsu.edu.ph.
To view/join your classes/courses, using your DLSU GMail account and password,
Grades 4-12: login to AnimoSpace (Canvas) at https://animospace.dlsu.edu.ph or https://dlsu.instucture.com.
Preschool to Grade 3: login to at https://app.seesaw.me and click Sign in with Google.
Login to MLS at https://my.dlsu.edu.ph.
Then, click Proceed to Main Page.
On the left navigation menu, click Change Password and enter necessary information.
Please note of the password requirements below:
it MUST have AT LEAST EIGHT (8) characters;
it should NOT contain at least three characters of your username and/or full name
it should satisfy the following conditions:
contain a capital letter,
contain lowercase and uppercase letters, and
contain a numeric character or a special character
Examples of VALID passwords: cHarm3d!, charm3D#
A friendly reminder: Select a password that will be easy for you to remember but difficult for other people to guess. A good password consists of a combination of letters and other characters, often with unusual spelling and/or capitalization. To keep other people from guessing your password, do not use words such as your favorite color, the names of friends, aliases or pseudonyms, family members, or pets; or numbers such as your birth date or phone numbers. MLS portal supports CASE SENSITIVITY for password(s), so please make sure that you have typed your password accurately.
The evaluation must have NOT started yet or already passed.
Otherwise, coordinate directly with the Institutional Testing and Evaluation Office (ITEO) at iteo@dlsu.edu.ph.
Coordinate directly with the Institutional Testing and Evaluation Office (ITEO) at iteo@dlsu.edu.ph.
Coordinate directly with the Institutional Testing and Evaluation Office (ITEO) to confirm if the faculty evaluation has been successfully submitted at iteo@dlsu.edu.ph.
To view your academic records (EAF, grades and awards) and statement of accounts, login to your OVG: DLSU-IS Online Viewing of Grades account using your MLS User ID and password at https://is-grades.dlsu.edu.ph.
To view/join your classes/courses, using your DLSU Email account and password,
Grades 4-12: login to AnimoSpace (Canvas) at https://animospace.dlsu.edu.ph or https://dlsu.instucture.com.
Preschool to Grade 3: login to at https://app.seesaw.me and click Sign in with Google.
Request for a Password Reset in The CONCiERGE Support Portal. Check out the The CONCiERGE tab on how to submit a service request for a Password Reset in MLS/Email.
Note:
Processing of MLS Account request is done before 7:30am and between 5pm to 6pm (Mondays to Fridays) to avoid disruption in on-going online classes.
Report an Issue in The CONCiERGE Support Portal.
Request for a Reactivation in The CONCiERGE Support Portal. Check out the The CONCiERGE tab on how to submit a service request for a Reactivation in MLS/Email.
Report an Issue in The CONCiERGE Support Portal.