Research Project

This research aims at establishing design requirements and recommendations for citizen-centered products and services for urban mobility in Smart Cities. Considering the increase in urban population and technological advances in intelligent systems such as Machine Learning and the Internet of Things (IoT), new solutions are needed and will be given so that citizens can seamlessly travel through cities in a sustainable way that meets their needs. In this context, it is intended to identify with citizens their needs and desires concerning the future of urban mobility and, with them, elaborate future scenarios and propose innovative solutions that meet their requirements and those of a smart and sustainable city. The results of this research will enable identifying possible user journeys, the specification of service blueprints, the proposition of citizen-centered products and services, as well as indications for the definition of public policies for urban mobility.