Verbal Communication: face-to-face, phone, radio, television, or other media.
Non-Verbal Communication: body language, gestures, how we dress, etc.
Written Communication: letters, emails, books, magazines, the Internet, or other media.
Reading for Information: manuals, correspondence, articles, blogs, etc.
Source: https://www.skillsyouneed.com/ips/what-is-communication.html
Up to 90% of what we communicate comes from NON-VERBAL cues. That means what we DON'T say carries 90% of the impact of the message.
Look over the resources below and identify the DO's and DON'Ts of Non-Verbal communication.
Communication skills are often listed as the number one skill desired in an employee. Here are some videos and exercises to help you improve your communication skills.
Take notes on the Do's and Don'ts of giving Presentations.
Effective written communication is very important because this is often the first impression you make with someone. If your letter or email is sloppy and has grammar and spelling errors, the recipient may think that you are sloppy or uneducated.
Emails are a necessity in today's business world. Experts estimate that 28% of a person's day is spent reading and responding to emails.
You must have good writing skills to be successful in today's economy. Read the resources below and come up with your top 5 Do's and Don'ts For Written Communication.