Help Desk

If the device is damaged or not working, please go to this url- https://helpdesk.cvsdvt.org/ and submit in a Helpdesk ticket.

Here are the required fields for completing a HelpDesk ticket.

• Email Address at login - The address to which you wish to receive a response.

• Summary - Enter the student’s name.Name - Enter the name of the person submitting the helpdesk ticket.

• School - Select your school from the dropdown.

• Room/Office Location - Enter core or homeroom teacher.

• Phone/Extension - Enter the phone number at which you may be contacted.

• Category - Select the category which best matches the issue with the device.

• Describe the Problem - Enter information about the problem.

• Computer Number - The number is on the bottom of the device. Leave blank if not found. Click the Submit button when you have completed entering the information. Someone will respond to you as soon as possible.