• The new system sends and receives mails as follows:

(1) Webmail: Please login to http://mail.ncku.edu.tw (Note: No need to enter @xxx.ncku.edu.tw when login)

(2) Mail receiving software (e.g. Outlook, Thunderbird, mobile device mail App): There is no need to change the settings if it is IMAP account, but the POP account will re-collect the mail.

• The account password of new system is same as old system.

• The new system is compatible with all old mail domains. Therefore, enter the following mail account, the new system can be successfully received mail when the sender sends a mail to the school user.

e.g. The recipients are the following three mail accounts, and account A can receive mail smoothly.

Account A@ncku.edu.tw

Account A@mail.ncku.edu.tw

Account A@email.ncku.edu.tw

• Description of system conversion stage:

  • First stage:

    • The mail system conversion will be conduct from 17:00 to 21:00 on June 24, 2020 (Wed) and the mail service will be suspended during conversion. After the conversion is completed, new mails will be sent to the new system and old mails will remain in old system (Unable to send mail, only for inquiries).

  • Second stage:

    • The old mail system data of the faculty (including mails, contacts, calendar, auto-forward settings) will transfer to the new system from 21:00 on June 24, 2020 (Wed) to July 22, 2020 (Wed). If do not see the old mails in the mailbox, please wait patiently for the data transfer to complete. If you need to check the old mail urgently, please refer to the following instructions.

      • Please avoid to create Inbox during conversion, because the conversion will overwrite the new system Inbox with old system Inbox.

      • Only transfer old data of faculty, exclude students.

• If need to check the old mail before transferring is completed, please login the old system:

(1) Personal and student old mail system: http://oldmail.ncku.edu.tw

(2) Official old mail system: http://oldemail.ncku.edu.tw

(3) The old mail system is expected to shut down on December 30, 2020.

• The main receiving domain of the new system is @ncku.edu.tw, which is also supported the old domains @email.ncku.edu.tw and @mail.ncku.edu.tw. Therefore, it can support the three domains at the same time, and does not affect the external contact information.

Faculty personal email address: account@ncku.edu.tw

aculty official email address: z + employee ID@ncku.edu.tw

Student email address: Student ID@ncku.edu.tw

• For more detail, please refer to the following sections respectively:

• Faculty Area

• Student Area

• Sorry for the inconvenience caused by this revision. If there is any questions, please contact our hotline (extension 61010) or contact the business contractor (Mr. Fu, extension 61016, Email: z10412027@email.ncku.edu.tw).