Granoff is open 9am-3pm, M-F until classes start up again on Wednesday, September 3rd. | Trainings will start 2 weeks after shopping period.

Fine Art Printing

Something wrong? Visit our troubleshooting guide

Overview

The Granoff Multimedia has a fine art, large format, Epson 9000, inkjet printer that can deliver professional, museum quality, prints. To get started you must complete a training, which can take up to a week to both complete and process. After completion users will receive an inital $50 stipend. We charge members only for the ink used, making this the most cost-effective way of producing professional quality prints.

Use of the 2D printer is on a first-come-first-serve basis, and you must print from one of the computers in the Multimedia Lab.

If you have immediate printing needs and can't wait to go through training, take a look at some local alternatives

3D printer with a colorful image of a woman being printed

Training for New Members!!!

Troubleshooting the Printer

Aug 29th, 2025. Print Center Issue with OS Sequoia is disabling printing service. We are aware and are working to fix it.

Problem: Printer is "paused" and won't resume

Solution:

If a printer queue is ever paused on a machine:
- open the printer queue (you can do this via apple icon top left > System Settings > Printers & Scanners > select printer > print queue
- If you see a "play button" in the top right corner of the print queue, that confirms the queue is paused.
- Navigate to view in the tool bar > see everyone's jobs
- Delete or cancel all jobs in the queue
- press the play button on the top right to unpause the queue.
- you should now be able to print given you have enough money in your myprint, otherwise the printer will get paused again.

If that doesn't work:

Email cats@brown.edu and describe the issue AND which computer you are working at.
Move to another computer and try to print again
- It is actually the print queue on the computer that is paused not the printer itself. Only an admin can un-pause it, but you should be able to print from any other computer in the Granoff Multimedia Lab until we fix it.

person smiling while holding large print of a cat to the sky

Troubleshooting (continued)

Problem: Computer is asking for a username and password to print

Solution: Email cats@brown.edu and describe the issue. This is typically an indicator that your training was not completely processed.

Problem: Printer says ink is low

Solution: Print anyways

The printer will start saying ink is low when the cartridge is at 15%, meaning there is still alot of ink left.
On the off chance you do print and the image comes out poorly due to the ink being out, email cats@brown.edu and we will happily refund your money and change the cartridge

Problem: You sent a print through successfully but the printer isn't printing

Solution: Do not send the print again until you have checked the following:

Do you have sufficient funds in your myprint account?
- The computer will not indicate this to you automatically. You will have to sign in to your account at myprint.brown.edu and check. Remember that the cost is $12 per linear foot printed (including the added 2").
Did you add the required 2" to your paper size?
- The computer will not print or tell you to do this. Remember that when creating your custom paper size, you must add two inches in height to the overall size of your photoshop composition. Double-check this.
Does the paper, printer profile, and black ink (Matte or Photo) match?
- If these don't match, the printer will not print, and it will not tell you there is an error. Remember that Matte Paper uses the Enhanced Matte Paper printer profile and matte black ink must be set on the printer itself, The same is true for the Premium Lustre. Check the ink on the printer, as many people forget this as a last step when changing the paper

Some considerations

Cost

Cost is $ 12/linear foot (height). So a print that is 44" wide by 12" high will cost $12.
- - We charge only for the price of ink at cost. All other associated costs like maintenance and paper are provided.
  - This is the lowest cost you will find for large format, professional, museum-quality printing.
Consider the cost when laying out your print.
- - Rotate portrait oriented images so the longest side is the width of your layout, which will save you money.
  - If printing smaller prints try to fill up your layout with other prints, as you will be changed for the entire length of your print anyways. If you have blank space, you will still be charged for it.

File Naming

Please name and save your photoshop file with a unique name, before sending to print. "Untitled1" is not as useful a descriptor for us as "Portrait_Under_Cherry_Blossom".

Printing Resources: Refreshers

While most of these were part of your training, they can be good to refer to if you haven't printed in a long time.

Printing to the Epson Stylus P9000

Printing to the Epson Stylus P9000 _ Creative Technology, Brown Arts Institute.pdf

Prepping and Printing in Photoshop

Changing out Paper and Ink

Local Alternatives

We love providing our community access to affordable-to-use, high-quality, printing tools, but we are not a university printing service. If you have immediate needs, please consider using one of the local business on Thayer st.

FedEx on Meeting St

The FedEx on Meeting st. off Thayer st. has alot of printing options available, including same-day large format printing.

Their self service printer can print images immediately on matte paper 36 inches wide by any height. Just bring your formated image on a USB. Prices are shown on the right/below as of 9/20/23
They can print larger than 36 inches on a variety of papers but not self-service. Depending on the order, the turn around time is 1-2 days. Prices vary.

36" large format printer at the Fed Ex on Meeting St off Thayer

Allegra Printing on Waterman St

Allegra, located at 102 Waterman St, 2nd Floor above Poke Works, is a professional printing business that can do all kinds of printing projects, brochures, banners, books, and large format prints. Their turn around and price time depends on the order, but they have a great reputation for quick results. Here is a link to their poster printing service, which is the closest to what we provide at the MMls

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