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Student Services works to support students' academic experience at Oxford Brookes by helping you to develop your personal, academic and professional skills. We are here to offer assistance to all students as well as more specialised support for those who need it.
Phone: + 44 (0) 1865 535222
Email: studentsupportservices@brookes.ac.uk
Student Support Form
If you aren't sure what service you need, or you want to make an enquiry or request for advice and support please fill in the Support Services Contact Form
If you have experienced or witnessed bullying, harassment, sexual misconduct, discrimination or victimisation, there is support available and you can report it to us with or without your contact details.
You can report an incident online with your contact details or anonymously. If you provide your contact details, the Student Welfare Team will contact you within 3 working days.
Find out more information and how to report on the Anti-Harassment webpage.
Please read the Privacy Notice before reporting an incident online.
Student Welfare and Support Advice Team
We offer support to students in crisis or if you are experiencing serious circumstances that are affecting your studies. We offer short-term emotional and practical support, including signposting to other services, with the aim of enabling you to find ways of managing the situation and moving forward. We will listen, explore options with you, talk with you about strategies that might be helpful, and make sure you know about other services that could be useful.
Email: studentwelfare@brookes.ac.uk
If someone is in danger or a crime is being committed, phone 999 to contact police, ambulance or fire services.
If you are on or around campus and need immediate assistance, contact Oxford Brookes Security Services via its new number of 01865 60 3060.
Members of the Oxford Brookes community are encouraged to save this number to their phone, in case you ever need to phone Security urgently.
If emergency services have been called to Oxford Brookes premises, contact Security Services on 01865 60 3060 and explain your location so that they can direct the emergency crew when they arrive.
The Mental Health Advice Team supports students living with ongoing mental health challenges that meet the Equality Act definition of a disability (a diagnosed condition that has a substantial long-term impact on your life and studies).
Email: mentalhealthadvice@brookes.ac.uk
The Inclusive Support Service provides advice and support for disabled students. This includes specific learning difficulties such as dyslexia, dyspraxia/DCD, attention deficit disorder and dyscalculia, autistic spectrum conditions and long-term physical and mental health conditions.
Independent Sexual Violence Adviser
The Brookes University ISVA, Tasha, works alongside the Student Welfare and Support Advice team. Tasha is employed by Survivor Space Oxfordshire (SSO) and is seconded to the University to exclusively support students. Tasha is completely independent from the University and any other agencies and will tailor her support according to your needs. Tasha is the expert on all matters of the criminal justice process and is able to support students through this process.
Phone: 01865 725311 | Text only: 07570 671892
Email: BrookesUniISVA@survivorspace.org.uk
The Multifaith Chaplaincy offers spiritual and pastoral care for the University community. We offer a range of events, including regular worship and religious services and social events. We are open to students and staff from any background, of any identity, and any faith or none.
Email: chaplaincy@brookes.ac.uk
Student Central Advice Team (SCAT)
The Student Central Advice Team (SCAT) can help with a wide range of course and programme queries as well as information about attendance certificates, council tax exemption, award verification and transcripts.
Email: studentcentral@brookes.ac.uk
Drop Ins - Forum, JHBB
11:00am to 3:00pm, Monday - Thursday
International Student Advice Team (ISAT)
The International Student Advice Team (ISAT) is here to help with a range of services and friendly advice if you're an international student studying at Oxford Brookes University. We are the only team trained and regulated to give immigration advice under the Office of the Immigration Services Commissioner guidelines.
We provide events and workshops to help you understand UK culture and make the most of your time in the UK.
However you are feeling and whatever advice you need, we are here to support you.
Email: isat@brookes.ac.uk
Zoom drop ins:
Mondays, Wednesdays and Fridays, 11.00 to 13.00 UK time
Tuesdays and Thursdays, 13.00 to 15.00 UK time
Face-to-face meetings:
Tuesdays and Thursdays - 11:00 to 15:00 - JHB G.12
Whether you don't know where to begin or know exactly what you want to do, these pages are designed to help you access the right support at the right time for you.
Phone: +44 01865 534500 then use option 4
Email: careers@brookes.ac.uk
Centre for Academic Development
We know from experience that how to study effectively is not obvious and with that in mind we offer classes, one-to-one online tutorials and online resources to help you get to where you want to be. Indeed, whether you are a foundation student who is new to university life or a PhD student wondering how to get through your viva, you will find something here that is useful.
Phone: +44 (0) 1865 534500 (option 1)
Email: academicdev@brookes.ac.uk
We want to help you get the most out of your experience here at Oxford Brookes University. Our network of student support co-ordinators (known as SSCs) are here to support and guide you.
Everyone can feel a little overwhelmed at times and our SSCs can help with any academic or personal issues you may face during your time at university.
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