Students are to complete the following for EACH credit:
Key terms (do all terms mentioned in the media or site)
Video Notes Sheet (take detailed 4-6 sentences worth of notes on the video) THES MUST BE HAND WRITTEN!!!
Tips for peer helping and how to help your peers.
Explanation of how this will assist you in helping others.
Reflection: What you thought about the topic
Take final test.
Unit 5: Conflict Resolution Introduction
Conflict Resolution Terms
Find the term online, in the dictionary or in class text and define them. Give examples if necessary for understanding.
Conflict Cycle:
Beliefs
Conflicts
Responses
Results
Assumptions:
Ethnicity:
Culture:
Prejudice:
Racist:
Important Questions:
What are beliefs?
Explain how to use conflict resolution...
Explain Ethnicity.
What is Culture?
How does prejudice impact your life?
Unit 6: Choice Theory and Influence
Terms to Know:
Find the term online, in the dictionary or in class text and define them. Give examples if necessary for understanding.
Choice theory
external control
internal control
ownership
cooperate
preserve relationships
happiness
choosing feelings
Influence
Consistency
Reciprocation
Social Proof
Scarcity
Things to remember:
Don’t oversimplify information.
Realize when you are trying to be consistent.
Know your limits.
You don’t always have to give back.
The herd is not always right.
Trust yourself to know influence and not give into manipulation.
Important Questions:
What is choice theory?
Explain how to use choice theory...
How do we choose to be happy?
What is Reciprocation?
What is external control?
What is internal control?
Explain how social thinking impacts you?
Why is it important to know your audience?
Can you just choose your feelings? Is it hard for you to control your emotions?
Name five types of feelings that you have...
Unit 7: Life Strategies and Personality Test
Terms to Know:
Find the term online, in the dictionary or in class text and define them. Give examples if necessary for understanding.
Perceptions:
Diversity:
Clarifying:
Reflecting:
Validating:
Want/Interest:
Need:
Avoidance:
Confrontation:
Problem Solving:
Emotional Maturity:
Important Questions:
Did you take a personality type?
Do you believe that personality types are good?
What is a want?
What is a need?
How does your personality impact how you interact with others?
What is emotional maturity?
Why is it important to simplify your life?
What type of avoidance behaviors do you have?
Can you control your emotions during a fight with a friend? How or how not?
Explain some strategies for winning in life...
Unit 8: Stages of Conflict
Terms to Know:
Find the term online, in the dictionary or in class text and define them. Give examples if necessary for understanding.
Conflict Cycle:
Beliefs & Attitude about Conflict
The Conflict Occurs
Response ~ What we do when conflict occurs.
Consequences ~ The results of the response
Changing the cycle:
Awareness
Skills
Willingness
Resources
Needs
Values
Passive/Denial
passive/aggressive
Confronting/Aggressive
Problem Solving ~ need to compromise
Peer Mediation/Conflict Management Process
Take notes on the following steps
Step 1 - Verbal Agreement
Make sure both parties agree to solve the problem before bringing them together for Conflict Management/Peer Mediation
Step 2 - State the Ground Rules
Agree to solve the problem
No name calling
Do not interrupt
Speak directly to the Peer Helper
Be honest
Confidentiality - what is said here stays here
Step 3 - Direct Discussion
Peer Helper doing the mediation decides who talks first.
(The 1st student who came for help is usually calmer in these situations.)
Step 4 - Finding a Solution
Goal: Resolution should be acceptable to both parties.
There should be resolve and peace after the mediation process is complete.
Complete with the resolution stated.
Important Questions:
What is the peer mediation process?
Explain the conflict process?
What is a need?
What do you value?
Give an example of passive aggressiveness?
Unit 9: Feeling and Character
Terms to Know:
Find the term online, in the dictionary or in class text and define them. Give examples if necessary for understanding.
Listening
Active listening
Ignoring
Selective Listening
Attentive Listening
Trustworthiness
Respect
Responsibility
Fairness
Caring
Citizenship
Core values
Empathy
Important Questions:
Why is it important to have core values?
Name 3 core values?
What is active listening?
How do beliefs impact values?
How do beliefs impact attitude?
Tell me about a time when it was necessary to admit to others that you had made a mistake. How did you handle that?
Can you describe a past situation at work that led you to grow as a person?
Can you tell me about a time when you were faced with a major obstacle (work or otherwise) and how you overcame it?
How would you describe the perfect work environment for you?
Drawing on your school experience, can you give me an example of a time when you wanted to give up, and chose not to?
Unit 10: The Final Exam
The Final Exam Semester 2
I. Do the following for each term:
Define the term and give an example of the term from one of your experiences.
1. Active listening:
2. Empathy:
3. Verbal communication:
4. Non-verbal communication:
5. Hearing:
6. Hidden Agenda:
7. Values:
8. Congruent message:
9. Non-congruent message:
10. I feel statement:
11. Conflict Cycle:
12. Assumptions:
13. Perceptions:
14. Clarifying:
15. Want/Interest:
16. Need:
17. Avoidance:
18. Confrontation:
19. Culture:
20. Prejudice:
Short answer section:
What is P.B.A. an acronym for?
How can you make a deposit in your PBA?
Why is monitoring your PBA important?
Define what synergy is.
Why is synergy important in this class?
List the Five Languages of Love:
A.
B.
C.
D.
E.
What is beneficial about knowing the Language of Love for someone you care about?
What is your learning style?
How does knowing learning styles help you when tutoring others?
What would a tutorial look like while taking place?
Should tutors give students the answers? Please explain.
Why do we have the class rule of RESPECT? Define Respect as it is lived out in this classroom?
Define the following conflict styles:
Denial/Passive
Confrontation/Aggressive
Problem-Solving/Assertive
Why is Active Listening so important when in a helping role?
List three ways that you can show you are actively listening to someone.
Explain what using effective “I” messages entails.
What is enabling?
What happens in an intervention?
Psychologist William Glasser states that humans have 5 basic human needs. Please list our basic needs below. (Add the 6th need that psychologist later identified as a need.)
A.
B.
C.
D.
E.
F.
When you are handling Conflict Management with other students is it necessary that both parties agree to want help solving the problem?
List 5 of the ground rules we follow when handling Conflict Management (Peer Mediation).
When meeting with students in conflict, does the Peer Mediator decide who talks first?
What is the outcome you look for when mediating for a conflict?
What is the advantage to public speaking on campus?
When public speaking on campus we use personal experience for our talks. Why is opening with personal experience a powerful tool in Peer Helping?
How do we employ the 8th Habit?
Why is finding your voice important?
How can you fill another person's bucket?
How does increasing positive experiences change a person's overall productivity?