Meet ARLA- ASCOT Reference Librarian Assistant

Meet ARLA! ASCOT Reference Librarian Assistant offered by the Aurora State College of Technology Library! We are committed to providing with accurate and reliable information to support your research and academic needs. Below is the guide to effectively utilize our virtual reference services through email and Facebook Messenger chat:

Email: Send your inquiries to library@ascot.edu.ph. 

Facebook Messenger chat: Connect with us on Facebook by visiting our official Facebook page: Aurora State College of Technology – Library.

Formulate clear and concise questions. Clearly state the information needs in the email or chat message. Provide the necessary details such as subject, topic, and any specific requirements and the main context of the inquiry that may assist the librarian/library staff in charge to better understand the question more thoroughly.

Response time. We strive to response promptly to the queries we receive. However, response time may vary based on the complexity of the question or the volume on inquiry.

Privacy. When using Facebook Messenger, avoid sharing sensitive personal information. The assigned librarian/library staff will never ask for any confidential information.