Instructions for Ethio-Telecom SIM cards options
Ethio -Telecom has two kinds of SIM cards for its customers
Option 1: Data only Sim Cards (for unlimited Internet only)
Instructions:
1. Buy the sim card from the commissary for $ 10
2. Sim card works from the 1st to 30/31st of the month and has to be recharged on the 1st of every month. If recharged at any point of the month , the SIM will only work till the 30th /31st
3. The unlimited plan costs ETB 1,000 per month.
4. AMCOM processes monthly recharging of the SIM card upon the customer’s request in person or on amcomhelpdesk@amcomaddis.org. The customer can also subscribe to an automatic monthly refill service by sending an email to amcomhelpdesk@amcomaddis.org . In the email ,please include your SIM card service number and authorize AMCOM to process monthly recharges until further instructions to stop the service.
2. Voice and data (for phone calls, SMS, and Internet)
Instructions:
1. Buy the sim card from the commissary for $ 10
2. Insert SIM Card in your phone and activate your SIM by dialing 989.
3. The service can be used either in pay as you go or package mode .Customers can choose packages from Ethio telecom by dialing *999#. Ethio telecom offers various packages that could be limited or unlimited data and voice usage; please make sure to go through all of them to see which one fits your needs.
a. Dial *999#
b. Enter 1 to select package offer
c. Enter 1 to select for yourself
d. select option that suits you.
e. follow the on screen instructions to finalize your purchase
4. To purchase packages on *999# , customers need to first buy airtime for the SIM card with Yimulu at AMCOM or any souk/store in town.
Notices when buying a package on *999#:
a. AMCOM does not buy any Ethio Telecom packages for the customer. AMCOM only sells SIM Cards and airtime.
b. Make sure you have airtime available on your SIM card by dialing *804# before buying any package.
c. Make sure to turn off your cellular data in order to avoid your airtime to be used up before you buy a package
d. After buying a package, you should receive a confirmation text message.
Useful information
Dial *804# on your phone to find out what your current airtime ETB balance is.
Dial *999# on your phone to purchase packages after your balance has been topped up.
Dial *111# to know the service number of the SIM card you are using currently.
Topping up your SIM CARDS
Please email amcomhelpdesk@amcomaddis.org or drop by at the commissary each time you want to top up both your Internet data or Voice SIM cards . Please include below information :
SIM card Service # . it is usually the SIM phone number
ETB Amount you want to top up your SIM with