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Pay at the hotel vs Pay Now via Credit Card
How do I change the currency based on my customer's country?
How Does SecurePay Work?
My Customer is uncomfortable paying over the phone
Will I be charged any additional fees upon my arrival at the hotel?
What are tax recovery charges?
Will I be able to get a refund on a non-refundable booking?
Cancellation Refunds
If I cancel my reservation, when will I receive a refund?
What are the common payment errors?
Will I be charged a night's stay if I miss my reservation or arrive late?
How to handle Payment Errors over the phone
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