If I cancel my reservation, when will I receive a refund?

On a pre-paid booking, we issue the refund per your cancellation policy immediately. Depending on your credit card provider, you may not see the refund appear on your statement for up to 10 days, but typically 3-7 business days. We wish you saw it faster, but that is not in our control, unfortunately. Please contact the support information provided on this confirmation for more details.