How can I start taking reservations with HotelPlanner?

Do we have a Directory for transfer destinations?

How do I proceed with the "not ready" or "after call work" (ACW) options?

To determine whether I'm ready to log in, where can I test my internet speed?

Can I place my customer on hold?

How do I log out when I am done with my phone time?

If the customer doesn't speak English, how do I transfer to a Spanish agent?

How do I make an outbound call? How to perform a callback?

What can I do to fix my microphone?

How can I make my internet connection faster?

What type of headset do you recommend?

Will you give me the necessary computer hardware?

What hours should I work?

When is the best time to take calls?