This lecture introduces you to the personality traits and types. In order to communicate effectively with people, you need to understand how they feel and what makes them more interested in what you are trying to communicate.
The aim of this lecture is to give you the basic background you need to understand the personality of the people you are trying to communicate with, thus, you will be able to formulate your message in a more effective way.
What does DISC stand for?
Describe how would you best handle person in your work environment who is categorized as being a D, I, S, or C type when they are your boss and when they are your subordinate.