Intended Learning Outcomes:

By the end of this course, the attendee will be able to:

1. Distinguish between different character types
2. Identify best approach technique for different personalities
3. Apply techniques for building trust and persuasion with coworkers, suppliers, and managers
4. Build and deliver effective presentations
5. Apply techniques of effective leadership
6. Identify key habits that result in ineffective performance
7. Apply innovative techniques to changing team culture
8. Negotiate effectively in different project settings
9. Deliver messages in an effective form