Below are some pertinent references to employee policies from the A Better Life Homecare LLC Employee Handbook. For more detailed information please refer to the Handbook. You may request to review any/all of the personnel policies pertinent to your employment at our Agency at any time.
You are encouraged to wear scrubs to all your client visits. However, if you do not have scrubs, you may wear business casual clothing. NO JEANS, scanty tops, see through clothing etc is allowed.
You are required to wear your photo ID badge to all client visits.
You are expected to arrive on time for ALL assignments. Our Agency must be notified if:
An emergency or situation arises which causes you to be late by five or more minutes.
You will be absent from your assignment
Without calling the office, these situations are called NO CALL NO SHOW and are subject to immediate termination.
Once you have been given an assignment, no more than 2 cancellations will be tolerated.
When on assignment, DO NOT make or accept any personal calls from a client’s telephone. Keep your cell phones off during all visits.
Under No circumstances should you take property, money or “borrow” anything that belongs to a client.
NEVER discuss your rate of pay with your clients or any other employee of A Better Life Homecare LLC.
Visit notes must be filled out correctly and completely and are signed by the client AT THE TIME OF THE VISIT.
If you are not scheduled but are available to work, please call our coordinator to see if there are cases to be covered.
If any problem arises on your assignment, you must call your scheduling coordinator immediately.
NEVER leave any assignment early without first calling your scheduling coordinator immediately.
Any incident/accident involving a A Better Life Homecare LLC employee/client must be reported to our office immediately. If you are injured and unable to make the call have one of your family call us right away.
Cancellation Policy:
A minimum of eight hours cancellation notice must be given at all times, unless you are involved in an emergency. Should you decide an assigned client must be removed from your schedule, the office requires a minimum of one week’s notice to arrange a change of worker. 2 weeks notice is preferred.
My signature acknowledges that I have received and have read the Employee Handbook. The above are just pertinent highlights from the handbook that I MUST be aware of.
While making your assigned visits please be aware that the following guidelines are always in place: