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Dos and Donts.m4aWhile making your assigned visits please be aware that the following guidelines are always in place:
While making your assigned visits please be aware that the following guidelines are always in place:
Do’s
Do’s
Be courteous and pleasant at all times
Be courteous and pleasant at all times
Wear your ID Badge while making your visits
Wear your ID Badge while making your visits
Report any unusual occurrence to your office immediately
Report any unusual occurrence to your office immediately
Call the office immediately if the client does not answer their door for a scheduled visit. Failure to notify the office may be considered abandonment, especially if the client has had a medical emergency and is on the floor without your knowledge. DON’T assume they aren’t home. CALL THE OFFICE
Call the office immediately if the client does not answer their door for a scheduled visit. Failure to notify the office may be considered abandonment, especially if the client has had a medical emergency and is on the floor without your knowledge. DON’T assume they aren’t home. CALL THE OFFICE
Follow your schedule at all times WITHOUT MAKING CHANGES
Follow your schedule at all times WITHOUT MAKING CHANGES
Interact with your case worker often, especially if you are available to work but do not have scheduled visits.
Interact with your case worker often, especially if you are available to work but do not have scheduled visits.
Don’ts
Don’ts
Do not bring your own personal issues to your clients
Do not bring your own personal issues to your clients
Do not use a client’s phone for personal calls
Do not use a client’s phone for personal calls
Do not ever borrow money from a client for any reason
Do not ever borrow money from a client for any reason
Do not agree to lifting or moving furniture
Do not agree to lifting or moving furniture
No scrubbing of floors on hands and knees
No scrubbing of floors on hands and knees
No window washing (except an occasional wipe down of a window the client commonly sits and looks out from)
No window washing (except an occasional wipe down of a window the client commonly sits and looks out from)
No drapes or curtain washing
No drapes or curtain washing
No hauling heavy trash barrels
No hauling heavy trash barrels
No raking leaves or snow shoveling
No raking leaves or snow shoveling
No transporting clients in your car for any reason
No transporting clients in your car for any reason
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