The course instructions articulate or link to a clear description of the technical support offered.
(Very Important Standard -- 2 points)
Course instructions articulate or link to an explanation of how the institution's academic support system can assist the student in effectively using the resources provided.
Course instructions articulate or link to an explanation of how the institution's student support services can assist the student in effectively using the resources provided.
(Important Standard -- 1 point)
Course instructions articulate or link to tutorials and resources that answer basic questions related to research, writing, technology, etc.