Important Information

UNIVERSITY OF ALBERTA RESIDENT'S HANDBOOK

AHS

Alberta Health Services (AHS) Alberta Health Services (AHS) - Edmonton Zone (EZ) provides complete health services to one million residents in the cities of Edmonton, Fort Saskatchewan, Spruce Grove and St. Albert, the counties of Leduc, Parkland, Strathcona and Sturgeon (including communities within their geographical areas), as well as the town of Devon and communities in the eastern part of Yellowhead County. The EZ serves a total of 1.7 million people across central and northern Alberta, providing specialized services such as trauma and burn treatment, organ transplants and high-risk obstetrics. In addition to emergency and acute care, AHS – Edmonton also provides home care services, outreach programs focusing on rural areas and aboriginal health, telehealth, continuing care, public health, specialty clinics, mental health services and numerous rehabilitation and prevention programs.

UAH

The University of Alberta Hospital (UAH) is one of Canada’s leading clinical, research and teaching hospitals, treating more than 700,000 patients annually from across western and northern Canada. The UAH offers a wide range of diagnostic and treatment services, including specialized services with cardiac sciences, neurosciences, surgery, medicine, renal, critical care, emergency/trauma care, and a state-of-the-art burn unit. The hospital is also home to Alberta Health Services’ organ and tissue transplant program, which is recognized as a national leader in both success rates and transplant volumes. Providing support to the surgery and transplant programs is the Comprehensive Tissue Centre, one of the only two fully accredited multi-tissue banks in Canada. The UAH is one of two major trauma centres within Edmonton and receives about 60% of all major trauma cases originating from outside the region. The UAH training program for cardiac surgery is the largest in Canada and the cardiology training program is the second largest. The UAH is a major referral centre caring for patients from across Central, Northern and Western Alberta and the Northwest Territories

CMPA

Membership in the Canadian Medical Protective Association (CMPA) became a requirement for each Resident effective September 1, 2003, per Article 21.01(a) of the PARA Agreement. It is your responsibility to ensure that you have up to date CMPA coverage. You must also notify CMPA when going to a different city on elective. The residency program does not reimburse expenses for this. PGME requires proof of coverage – if this has not been done, you will not be allowed to work. 

Link: http://www.cmpa-acpm.ca

CPSA

Each province has a College which provides physicians, both resident and staff, with a license number. It is your responsibility to ensure that you possess an educational license to practice medicine in Alberta. Similarly, when going away on elective, you must apply for an educational license in that province. 

Link: www.cpsa.ab.ca

ASN (American Society of Nephrology)

You are required to be a member to write your mandatory Nephrology online in-training exam. If you are not already a member, please access the link below to complete the online application. Membership is free for Nephrology SSRs.

Link:  https://www.asn-online.org/help/create-account.aspx

EMAIL

Ensure you are using your ualberta account. All PGME and rotation information will ONLY be sent via ualberta. It is imperative that you check your email regularly and respond within a timely fashion.

ID BADGE/ACCESS CARD

Your ID badge/access card is obtained at the UAH Security Office (0H1.04 WMC, 780-407-8347). Paperwork to receive your ID badge/access card will be given to you from the PGME office.

PAGERS

Pagers will be distributed by the PGME office in 2-76 Zeidler Ledcor. Your pager is for use during your residency and must be returned prior to leaving the program. There is a $50 charge for lost or damaged pagers.

Replacement pagers can be obtained from the UAH Admitting Department, Monday to Friday: 0630-2000 hr, weekends/Stats: 0700-1515hr. After hours, please go to the Admitting Satellite office, located in the Emergency Department (WMC – 1A6.03). You will be asked to sign for the replacement pager. Replacement batteries can be obtained from one of the Nephrology secretaries or from the Nephrology MEPC.

LOCATING

UAH:  780-407-6191

UAH Switchboard:  780-735-4111 

RAH:  780-735-4111

MAIL

You will have a mail folder/box in the photocopy room in 11-112R CSB. Please check and empty this regularly. 

Computer Access, NT Account, netCARE, ConnectCare

If you have any questions regarding the computer system and require assistance or training, please contact: Information Systems Help-Desk at 780-735-HELP (4357)

NT log-in and password will allow you to access the AHS computers. All staff are required to complete Security Awareness training in order to keep their access both current and enabled.  netCARE is Alberta Health Services’ electronic health record. Initiated in 2004, netCARE provides electronic access records pertaining to patient visits on the system (i.e. discharge summaries, OR reports, laboratory results, etc.). To access netCARE  and eCLINICIAN, you will receive a log-on and password upon completion of the application forms. You should receive an email from medical affairs with regards to online training. For netCARE or ConnectCare issues, please contact:  EDM.AcademicMedicine@albertahealthservices.ca 

LAB COATS

Linen services is located at 0H4.02 WMC, 780-407-1882. Receive paperwork to receive a lab coat from Linda Semper.

You will be issued two lab coats at the beginning of the year. Soiled lab coats will be straight exchanged for clean ones throughout your rotation at Linen Services. 

ONECARD

You will also require a University ONEcard which is your University ID, library card, debit card for printing/photocopying and allows you free access to certain points on the LRT line. The PGME office will send you a link to upload the photograph to your ONEcard account so that the staff can produce the card. This will be available for pick up at the PGME orientation if starting your residency on July 1.

OTTR ACCESS

OTTR is a database for all transplant programs at the University of Alberta. Linda Semper will seek access for for you.

NIS (Nephrology Information System) ACCESS

NIS is a database for all Nephrology information, including letters, dietitian notes, referrals, etc.  Paperwork for access will be sent on your behalf by Linda Semper.

LIBRARY AND PHOTOCOPY PRIVILEGES

Upon registration with PGME, each resident will be issued a university username which allows online and site access to all library resources.

John W. Scott Health Sciences Library Located in WMC – 2K3 

General Information : 780-492-3899 

Reference Desk : 780-492-7947 

Reference email: jwsinfo.library@ualberta.ca 

Web Address: www.library.ualberta.ca

PARKING

Location: WMC-0H1.01 

Phone: 780-407-8890 

Office Hours: 0800-1600 hr Monday to Friday

All residents are eligible for reciprocal parking privileges (for all hospital sites in Capital Health) through the UAH parking office at a monthly rate by payroll deduction. Applications are made available at the Resident Orientation. Any parking required thereafter should be through the Parking Office.

RESIDENT ROOMS

This room is located at 5A1.06 WMC. Each resident has a specific access code for the door. The chief resident/transplant fellow room is located at 5C1.12 WMC. There is a resident touchdown space located at 11-132 CSB. Use the same code you use for 5A1.06 WMC.

MEDICAL HEALTH RECORDS

Residents are expected to dictate reports and discharge summaries. Consult notes can also be dictated at certain AHS sites, but residents should check with the consult staff regarding their preference.

LOCATING

Patient locating is at 780-407-6191 or 780-407-8822 at the University Hospital and 780-735-4111 at the Royal Alexandra Hospital.

HEALTH ISSUES

It is your responsibility to have a yearly Mantoux (if you are Mantoux negative). This is FREE of charge to all residents from Occupational health and Safety (1-198 CSB, 780-492-6968). Also please ensure that you have proper immunization to Hepatitis B. Supplementary disability insurance is taken out by many residents of their own initiative, in addition to that provided by PARA.

CALL STIPENDS

Call stipends are submitted to PARA by the rotation from which the service was provided. When you are scheduled for home-call and are required to come in for more than four hours, one hour being after midnight, your home-call stipend changes to in-house stipend status. Be sure to sign the appropriate PARA form for each date this occurs and notify the ID MEPC (Linda Semper) who submits the information to PARA.

DIAGNOSTIC IMAGING

Main Department Located at: 2H1.09 WMC 

General Information Line: 780-407-8841 

Patient Related Information Line: 780-407-8842

The department of Diagnostic Imaging provides services for General Imaging, Specialty Imaging (Vascular Interventional Neuro Radiology/CT Scanning/Cardiac/MRI), Nuclear Medicine, Thoracic Imaging, Pediatric Radiology, Ultrasound, and Peripheral Vascular Lab. The Department maintains 24 hour services for patients. Diagnostic results are available on netCARE.

You can access radiology and diagnostic imaging exam results that are reported but not typed via telephone. The instruction sheets are available at the level 2 radiology department. If inside the hospital dial 9 then 780-407-2800:

The voice message will ask for an ID #

Enter 80805#147#

The voice message will then ask for the patient’s ID #

Enter the number followed by the # key

If dictated the report begins immediately

Press 8 for additional reports on the same patient

Press 3 to rewind to the beginning of the report

If a report is not existent, this may indicate the exam has not been dictated at this time. Dictations are kept online for a week.

LAB RESULTS

Lab results are available on Netcare or through DKML at 780-407-7484. Microbiology at Prov. Lab are available at 780-407-7121

SECURITY

Location: 0H1.01 WMC

Phone: 780-407-8347 

Stat Calls: 780-407-8657 or 10# 

Any requirements for hospital keys or hospital access cards should be made through the UAH Security office. Please contact them if you require further information on fire training, key control, or lockers. 

As an additional service, Security will accompany people to their vehicles if requested

SUPPORT & WELLBEING RESOURCES

There are a number of confidential support/well-being resources available to residents and students. Some of these include:

• Alberta Medical Association Physician & Family Support - https://www.albertadoctors.org/services/physicians/pfsp

• U of A Student Health Services 780-492-2612 -  http://www.uhc.ualberta.ca/

• U of A Student Counseling Services 780-492-5205 - http://www.uhc.ualberta.ca/StudentCounsellingServices.aspx

• PARA Office (Residents only) 780-432-1749 -  http://para-ab.ca/contact-us

• Alberta Health Services Employee Assistance Program (Residents only) 1-877-273-3134 - http://insite.albertahealthservices.ca/964.asp

PULSE GENERATOR-FITNESS FACILITY

Location: PJ2.00 WMC (basement) 

Phone: 780-407-6053 

The employee recreation and fitness includes squash courts, racquetball court, gymnasium, table tennis, stack weight equipment, free weights, bikes, stairmasters, treadmills, rower, fitness studios, steambath and showers. Membership is available on a fee basis. To be eligible for membership, you must be medical staff working within the University of Alberta Hospital, residents or students within the Faculty of Medicine and Dentistry and must be 18 years of age or older. The facility is accessible to members 24hrs/day, 7 days/week. Contact the Pulse Generator for more information