Examsoft

Examsoft Canvas Integration

https://sites.google.com/a/nyit.edu/facultyresource/examsoft-canvas-integration

Tips & Troubleshooting

Students can't see my exam for downloading

From Examsoft: It is possible to correct this issue by using quick format tools in the revision mode. To remove span formatting, please follow the steps below: * Locate the exam you are trying to post in the portal and access it. * From the items list, click on the hyperlinked item ID of the question ID showing on the error. The item should open in a new window. * Click on the "Create New Revision/Edit" button to access revision mode. * Click within the text field for the questions stem, there should be a visible tools menu above the text. * Copy the question text. * Click on the "Code" button. This will display the span formatting. * Delete all the content on the "Code" text box. * Paste the text as plain text. * Confirm that span formatting is no longer showing. Hit save to ensure that changes are saved and exit the window. This process can be repeated for any item. If you have difficulty completing the preceding steps, please call our support team so that we can further assist you with this matter. We can be reached 24 hours a day and 7 days a week, at 1-866-429-8889.